Note: The job is a remote job and is open to candidates in USA. Channel Impact is a channel specialty firm that helps companies of all sizes achieve route to market success through partnering. They are seeking a Partner Program Manager to manage and support their client's global Partner Program for Solution Providers and Distributors, utilizing a data-driven approach and incorporating partner feedback to ensure an outstanding program.
Responsibilities
- Manage and support the Partner Program for Solution Providers and Distributors in support of our clients annual revenue goals
- Be responsible for all partner program communications (i.e., new partner onboarding, internal partner team newsletters, etc.) and program assets (i.e., program guides, infographic, etc.)
- Identify changes in Salesforce.com, the Partner Portal and other core business systems to ensure alignment with Partner Programs
- Work with our partner enablement team to iterate on accreditation program
- Provide regional support for launching program updates, including communications, documentation, rules of engagement, benefits, and requirements
- Design and operate incentive and reward programs that are a competitive advantage for partners while delivering intended ROI
- Support the Partner team with programmatic resources to ensure adequate execution and incentive participation, including reporting, incentive overviews, guidelines, terms and conditions, and enablement materials
- Partner closely with cross-functional teams including finance, field operations, channel, legal, compliance, and program leadership in the execution of partner incentives
- Work with the Pricing and Packaging team on partner promotions offerings and pricing
- Own and report on partner performance during quarterly business reviews
- Special projects as needed, in support of the Global Partner Program and Experience team
Skills
- Minimum 5 years' work experience in SAAS company, preferably working with Partner Programs, Solution Providers (resellers), Distributor Partners, etc. across multiple geographies
- Strong experience modeling incentives and driving adoption via partners
- Organized, detailed oriented and able to juggle multiple projects at once
- Experience drafting content, writing, and editing
- Outstanding verbal communication skills and detailed project management skills
- Self-starter and excellent problem solver via collaboration
- Interest in understanding the Identity landscape
- Demonstrated experience working cross-functionally across organizations
- A high degree of honesty, integrity, and sound judgment
- Willingness to listen, learn and incorporate other ideas into all aspects of a job
- Comfortable with travel up to 10%
- BA/BS degree
- MBA or Masters degree preferred
Benefits
- Full Healthcare Package including medical, dental, and vision insurance, long-term disability insurance, life and AD&D insurance
- Flexible paid time off
- Paid holidays
- 401k & Company Match
- Learning & Development Stipend
- Employee Referral Bonus
Company Overview