Join Our Team as a Remote PART TIME EVENING CSR: Drive Success with Flexibility and Competitive Rewards
Are you ready to take the next step in your career and join a dynamic team that values flexibility and growth? We're seeking a highly skilled and motivated Remote PART TIME EVENING Customer Service Representative (CSR) to join our team on a 3-4 month contract assignment with TEKsystems. As a leader in Full-Stack Technology Services and Talent Services, TEKsystems offers a unique opportunity to work with a diverse range of clients, including 80% of the Fortune 500, and be part of a team that's driving transformation and innovation.
About the Role
As a Remote PART TIME EVENING CSR, you'll play a critical role in handling inbound and outbound calls, as well as email communication, to inform shareholders about inaccurate voting information. This is a fantastic opportunity to leverage your customer service skills, work independently, and be part of a fast-paced and dynamic environment.
Key Responsibilities
- Handle 100-300 phone calls daily on an autodialer, ensuring effective communication with shareholders.
- Respond to inbound and outbound calls, as well as email communication, in a professional and timely manner.
- Contact shareholders to inform them about inaccurate voting information and provide necessary guidance.
- Maintain a high level of productivity and efficiency while working in a remote environment.
Qualifications and Requirements
To be successful in this role, you'll need:
- A minimum of 6 months of customer service or data entry experience, with a proven track record of handling high-volume calls and providing excellent customer service.
- A high school diploma or GED, demonstrating a solid educational foundation.
- Your own equipment, including a laptop/computer and USB-connected headset (Windows 10/11 only), to ensure seamless communication and productivity.
Preferred Skills and Competencies
We're looking for individuals with:
- Excellent communication and interpersonal skills, with the ability to effectively engage with shareholders.
- Strong problem-solving and analytical skills, with the ability to navigate complex situations.
- A customer-centric approach, with a focus on providing exceptional service and support.
- The ability to work independently in a remote environment, with minimal supervision.
Schedule and Work Arrangement
This is a part-time remote position, with a schedule of:
- 6pm-11pm EST, Monday-Thursday.
- 12pm-6pm EST, Saturday.
- 30 unpaid lunch break.
- Total hours: 26 hours per week, without overtime.
You'll have the flexibility to work from home, with the autonomy to manage your schedule and work environment.
Career Growth and Learning Opportunities
At TEKsystems, we're committed to helping our team members grow and develop their skills. As a Remote PART TIME EVENING CSR, you'll have access to:
- Comprehensive training and onboarding programs to ensure your success.
- Ongoing support and coaching from experienced professionals.
- Opportunities to develop your skills and expertise in customer service and communication.
Compensation and Benefits
We're offering a competitive compensation package, with:
- A pay range of $20.00 - $20.00 per hour.
- Comprehensive benefits, including medical, dental, and vision coverage.
- Critical illness, accident, and hospital insurance.
- 401(k) Retirement Plan, with pre-tax and Roth post-tax contributions available.
- Life Insurance, including voluntary life and AD&D for employees and dependents.
- Short-term and long-term disability coverage.
- Health Spending Account (HSA).
- Transportation benefits.
- Employee Assistance Program.
- Time Off/Leave, including PTO, vacation, or sick leave.
Company Culture and Work Environment
At TEKsystems, we pride ourselves on being an equal opportunity employer, valuing diversity and inclusion, and fostering a culture of innovation and collaboration. As a remote team member, you'll be part of a dynamic and supportive community, with opportunities to connect with colleagues and leaders across the organization.
Why Join Our Team?
If you're a motivated and customer-focused individual looking for a flexible and rewarding opportunity, we want to hear from you. As a Remote PART TIME EVENING CSR, you'll be part of a fast-paced and dynamic environment, with opportunities to grow and develop your skills. Apply now and take the next step in your career!
Don't miss this opportunity to join our team and drive success with flexibility and competitive rewards. Apply by December 21, 2024, to be considered for this exciting role.
Apply Now