Note: The job is a remote job and is open to candidates in USA. UST is a mission-driven company that transforms lives through technology. The OCM Consultant is responsible for driving adoption and sustained usage of new business processes and technology solutions, focusing on change strategy, stakeholder engagement, and organizational readiness.
Responsibilities
- Define and execute the OCM strategy, scope, and roadmap aligned with program objectives
- Conduct organizational readiness and change impact assessments
- Identify impacted stakeholders, roles, and change risks
- Establish OCM governance, sponsorship, and change champion models
- Perform stakeholder analysis and engagement planning
- Partner with leadership to build active sponsorship and alignment
- Support leaders and managers with change enablement toolkits
- Identify and manage resistance and change fatigue
Skills
- 6-10 years of experience in Organizational Change Management, preferably within enterprise IT / digital transformation programs
- Strong experience in OCM methodologies (Prosci / ADKAR or equivalent)
- Stakeholder management across business, IT, and leadership teams
- Communication planning and content creation
- Training strategy and enablement planning
- Experience supporting large transformation programs (CRM, ERP, digital)
- Ability to work in onshore-offshore delivery models
- Experience in CRM / ERP implementations (Dynamics 365, Salesforce, SAP, etc.)
- Exposure to Agile / SAFe delivery environments
- Experience in BFSI, Manufacturing, Telecom, or Enterprise clients
- Prosci or equivalent OCM certification
Benefits
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
- Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- 10 paid holidays
- Eligible for paid bereavement leave and jury duty
- Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Their dependents residing in the US are eligible for medical, dental, and vision insurance
- Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits
- Regular employees may purchase additional voluntary short-term disability benefits
- Participate in a Health Savings Account (HSA)
- Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
- Benefits offerings vary in Puerto Rico
- Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Part-time employees are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Full-time temporary employees are eligible to participate in the Company’s 401(k) program with employer matching
- Full-time temporary employees and their dependents residing in the US are eligible for medical, dental, and vision insurance
- Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws
Company Overview