Note: The job is a remote job and is open to candidates in USA. Muck Rack is the leading SaaS platform for public relations and communications professionals. They are seeking a Media Insights Associate to support communications measurement and insights projects, analyze media data, and contribute to client reports to help organizations understand the impact of their public relations efforts.
Responsibilities
- Support the delivery of communications measurement and insight projects across a variety of industries and client accounts
- Assist with project setup, data collection, quality assurance, and report preparation throughout the project lifecycle
- Analyze media coverage and communications data to identify trends, key findings, and actionable insights
- Help prepare client presentations, reports, and supporting materials under the guidance of senior consultants
- Coordinate project deliverables and ensure work is completed accurately and on schedule
- Support onboarding activities for new client projects by helping document project requirements and delivery plans
- Interpret communications and media data to help identify meaningful patterns and trends
- Contribute to written reports that translate data into clear, easy-to-understand insights
- Learn industry-standard communications measurement frameworks and apply them consistently across client work
- Support senior team members in developing strategic recommendations based on communications performance
- Use AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflows
- Review AI-generated content for accuracy and completeness before incorporating it into client deliverables
- Apply critical thinking and human judgment when interpreting AI-assisted outputs
- Stay informed about emerging AI capabilities and participate in team discussions about responsible AI use
- Follow established quality standards and project processes to ensure accurate, consistent client deliverables
- Maintain organized project documentation using CRM and file management systems
- Collaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project delivery
- Communicate project updates and raise questions or risks promptly when support is needed
- Participate in training to build expertise in communications measurement, consulting, and media intelligence
- Contribute ideas for improving internal processes and team workflows
- Support the development of internal knowledge resources and best practices
- Assist with research for thought leadership content, webinars, blog posts, and industry presentations
Skills
- 2–4 years of professional experience in communications, public relations, media intelligence, marketing, research, analytics, or a related field (internship experience may be considered)
- Strong written and verbal communication skills
- Excellent attention to detail and organizational skills
- Analytical thinking with the ability to interpret information and identify meaningful trends
- Experience working with spreadsheets and presentation software to organize and communicate information
- Comfort learning new technologies and digital tools
- Familiarity with AI tools such as ChatGPT, Claude, Gemini, or similar technologies, and an understanding of the importance of validating AI-generated outputs
- Ability to manage multiple tasks while collaborating effectively within a team environment
- Proactively incorporate AI tools into day to day work to improve productivity and accelerate delivery
- Experience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar tools
- Coursework or experience in communications, journalism, public relations, marketing, research, or data analytics
- Experience working in a SaaS company, communications agency, or consulting environment
- Familiarity with communications measurement frameworks such as the Barcelona Principles or AMEC Integrated Evaluation Framework
- Interest in media intelligence, reputation measurement, or communications analytics
Benefits
- Fully distributed team with a permanent remote setup
- Home office stipend, phone and internet reimbursement, coworking membership
- Virtual and in-person team bonding (lunches, events, competitions)
- Competitive geo-neutral pay in the U.S.
- Annual reviews to ensure equity and market alignment
- Standardized bonus or commission structure
- 401(k) with employer contributions
- Equity opportunities
- Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- 100% premium coverage for individuals on high-deductible plans
- 24/7 Virtual Care and Employee Assistance Program
- Employer-funded HSA contributions and other pre-tax benefits
- Quarterly wellness stipend and free Headspace subscription
- 4+ weeks of PTO, plus paid sick and mental health days
- 13 paid holidays with the option to swap for personal days
- Up to 16 weeks of fully paid parental leave
- Transparent pathways for internal mobility and promotion
- Bi-annual performance reviews, team workshops, and leadership training
- Unlimited access to Coursera and O’Reilly
- 2 additional PTO days annually for learning and development
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