Note: The job is a remote job and is open to candidates in USA. Nikkiso Clean Energy & Industrial Gases is a leading provider of cryogenic pumps and solutions for the LNG and industrial gases industry. The Marine Sales Engineer is responsible for driving aftermarket sales and managing long-term service agreements while building strong customer relationships to enhance revenue growth.
Responsibilities
- Own the commercial performance of assigned marine accounts, with clear accountability for revenue growth, margin, and customer retention
- Develop and execute strategic account plans focused on aftermarket growth, recurring revenue, and long-term lifecycle agreements
- Serve as the senior commercial point of contact for customers, building executive-level relationships and trust
- Lead customer account reviews, presenting commercial performance, value delivered, and forward-looking opportunities
- Drive aftermarket revenue through service contracts, spare parts, overhauls, retrofits, upgrades, and lifecycle solutions
- Proactively develop, sell, and expand Long-Term Service Agreements (LTSA) aligned with customer operational and financial objectives
- Identify and qualify upsell and cross-sell opportunities, building compelling value propositions and ROI-based business cases
- Lead commercial negotiations for LTSA scope, pricing, and terms in coordination with internal stakeholders
- Monitor market trends, customer investment cycles, and competitor activity to identify growth opportunities
- Position NCS solutions around total cost of ownership, asset availability, and lifecycle optimization
- Use fleet performance data, MTBR trends, and service history to justify commercial proposals and long-term agreements
- Partner with service and engineering teams to translate technical performance improvements into commercial value for customers
- Maintain full visibility of customer opportunities from quotation through order entry, execution, delivery, and invoicing
- Ensure pricing accuracy, margin protection, and timely conversion of opportunities to revenue
- Track service costs, margins, and invoicing status to support accurate forecasting and financial reporting
- Oversee warranty claims and workshop overhauls from a commercial and customer-impact perspective
- Ensure customer-specific spare parts strategies support contractual commitments, response times, and revenue objectives
- Collaborate with supply chain and operations on forecasting, inventory planning, and service readiness to enable sales growth
- Act as the commercial voice of the customer internally, aligning service operations, engineering, supply chain, and product management around account priorities
- Support technical escalations and service execution to protect revenue, margins, and customer confidence
- Maintain accurate sales forecasts, LTSA pipelines, and account plans
- Report on revenue performance, LTSA penetration, service backlog, and key commercial risks and opportunities
- Provide management with actionable insights to support growth and resource planning
Skills
- Bachelor's degree in Business, Engineering, or related field (or equivalent experience)
- 5+ years of experience in aftermarket sales, service sales, or key account management within marine, energy, or industrial equipment sectors
- Strong commercial understanding of aftermarket business models, lifecycle agreements, and recurring revenue strategies
- Proven ability to negotiate complex commercial agreements with technically sophisticated customers
- Experience managing pricing, margins, forecasts, and revenue accountability
- Strong executive communication, presentation, and negotiation skills
- Data-driven mindset with the ability to translate technical performance into financial value
- Willingness to travel domestically and internationally as required
- Proficiency with CRM and ERP systems
Company Overview