Note: The job is a remote job and is open to candidates in USA. Omnicell is transforming the future of healthcare through intelligent automation and data-driven insights. As a Manager, Growth & Strategic Analytics, you will play a critical role in shaping go-to-market strategy and advancing how we leverage data to improve customer outcomes and business performance.
Responsibilities
- Drive strategic growth by connecting internal commercial data, external market intelligence, and enterprise customer metrics to deliver actionable insights that inform decision-making and elevate customer value
- Lead and develop the Growth & Strategic Analytics team—setting priorities, managing workloads, and fostering a high-performing, collaborative environment
- Own commercial analytics across key domains, including: Sales quota modeling and territory planning Pipeline health and forecasting insights Installed base analytics (device classification, lifecycle, aging) Service and contract renewal performance Product adoption and utilization trends
- Integrate and operationalize data from internal systems (CRM, commercial platforms) and external sources to create a unified view of customers, markets, and opportunities
- Evaluate and manage third-party data vendors (e.g., healthcare market intelligence platforms, claims data providers), ensuring data quality and strategic value realization
- Lead market and segmentation analytics, including: Market sizing and whitespace identification Hospital and health system targeting Market penetration and opportunity modeling
- Partner cross-functionally with Marketing, Sales, Implementation, Service, and Customer Success to translate business needs into scalable analytics solutions
- Collaborate with the Advanced Analytics CoE to incorporate predictive modeling, propensity scoring, and advanced AI/ML techniques when appropriate
- Partner with Insights Delivery & Enablement to translate analytics into stakeholder-facing dashboards, reporting, and self-service tools
- Own enterprise customer metrics, including Net Promoter Score (NPS), Customer Health Score (CHS), and CSAT—ensuring metric integrity and leading survey program administration
- Communicate insights to executive stakeholders, translating complex data into clear, compelling business recommendations
Skills
- Bachelor's degree in business, analytics, statistics, information systems, economics, healthcare informatics, or a related field, or equivalent experience
- 3+ years of experience in analytics, commercial operations, market insights, or business intelligence
- 1+ year of experience leading analytics teams or mentoring team members
- Proficiency in SQL and/or a statistical programming language (Python or R)
- Experience with BI/data visualization tools such as Tableau, Power BI, or similar
- Strong experience working with commercial and CRM data (pipeline, revenue, customer lifecycle metrics)
- Proven ability to manage multiple priorities in an ambiguous environment with a structured, solution-oriented approach
- Excellent stakeholder management and communication skills, with the ability to translate data into actionable insights
- Experience in healthcare technology, medical devices, SaaS, biotech/pharma, or enterprise software
- Advanced degree (MBA, Master's in Analytics, Strategy, or related field) or equivalent professional experience
- Experience with external healthcare data sources (e.g., Definitive Healthcare, claims data, or similar platforms)
- Familiarity with enterprise systems such as Salesforce, Gainsight, SAP, Planview, or related tools
- Experience designing and administering customer measurement programs (NPS, CSAT, or similar)
- Demonstrated experience leading and developing analytics talent
Benefits
- Remote work environment
- Occasional travel for collaboration, leadership meetings, or industry events
- Employee Impact Groups, which foster inclusion and belonging
- Learning and well-being programs that support personal and professional growth
- Support and reasonable adjustments for individuals with disabilities during our hiring process
Company Overview
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