Note: The job is a remote job and is open to candidates in USA. Western National Insurance Group is a private mutual insurance company with over 120 years of experience serving customers' property-and-casualty insurance needs. They are seeking a Loss Control Consultant to complete loss control surveys, primarily in Illinois, and provide consulting services for larger accounts in their area.
Responsibilities
- Manages loss control assignments to achieve risk improvement and continuing account service with a focus on reducing line-of-business loss trends and improving safety programs
- Uses established loss control practices, processes, and procedures to analyze the operations and exposures of different types of risks
- Applies intermediate-to-advanced knowledge of recognized codes and standards (e.g., OSHA, NFPA, DOT) with the ability to articulate to others in loss control survey work
- Assesses risk attitude for addressing uncontrolled exposures on new and existing business
- Identifies risk improvement opportunities through recommendations and safety program improvements
- Manages and develops service partnership plans and provides consulting services to an assigned book of business
- Builds and maintains strong underwriter and agency relationships
- Utilizes knowledge, experience, and creative resources to find a wide range of solutions
- Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved
- Actively participates in department meetings, committees / projects, and performs other duties as assigned
- Identifies opportunities and solutions to improve loss control process efficiencies and effectiveness
Skills
- Valid and unrestricted driver's license and acceptable driving record
- Demonstrated ability to multitask and problem-solve
- Demonstrated time management skills with ability to meet deadlines
- Strong negotiation and relationship-building skills
- Ability to think analytically with the ability to exercise sound risk evaluation judgment
- Proficient use of various core systems, office and computer equipment, and software packages
- Bachelor's degree or equivalent combination of education and related business or technical work experience in insurance or occupational health and safety
- Demonstrated strong organizational and prioritization skills with the ability to accomplish multiple priorities
- Demonstrated understanding of industry practices, standards, and underwriting concepts for multiple lines of business and risks
- Prior experience developing service plans and providing consultative services to larger, complex accounts
- Proficiency in property risk evaluations. Experience in evaluating fire protection systems in commercial and industrial buildings is a plus
- Demonstrated ability to communicate clearly and effectively both verbally and in writing
- High degree of knowledge in a variety of industries
- Continuing education, including currently possessing one or more of the following certifications: Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Occupational Health & Safety Technician (OHST), or Construction Health & Safety Technician (CHST)
Benefits
- Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more!
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions)
- Wellbeing Program, including onsite fitness studio
- Paid Time Off – including holiday, vacation, and volunteer
- 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education)
- Paid parental leave
- Bonus opportunities
- Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs.
Company Overview