Note: The job is a remote job and is open to candidates in USA. Concentrix is a forward-thinking global organization that values inclusivity and personal development. They are seeking a Remote Licensed Property & Casualty Insurance Sales Agent to provide exceptional customer experiences and product-based solutions, focusing on sales and customer engagement.
Responsibilities
• Provide custom quotes for home, auto, renters, and personal umbrella polices with a goal of converting at least 20% of your calls into a sale. This is not a service role and will not being doing any servicing of existing customers. You will be working with inbound calls but may follow up with outbound calls occasionally
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction
• Educate customers on policy options and documentation, clearly explaining the required steps or updates
• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service
• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications
• Deliver expert customer experiences…with a smile
Skills
• 1+ years of sales experience
• Proven ability to work in a fast‑paced, high‑energy environment
• Proven sales skills with the ability to influence customers and close the sale
• Demonstrated success meeting or exceeding sales targets
• Verifiable high school diploma or GED
• Strong computer navigation skills and solid PC knowledge
• Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
• High‑speed internet with minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined)
• No wireless, hotspots, or satellite connections
• A smartphone for authentication and communication
• Must reside in the United States with a valid U.S. residential address
• P&C Insurance related sales experienced highly preferred
• Active resident license to sell Property & Casualty (P&C) insurance (no current appointments preferred)
Benefits
• Benefits available to eligible U.S. employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k) retirement plan, paid time off, and holidays.
• Shift differential bonus for hours worked after 6pm Eastern and on Saturdays.
• Additional incentives based on items sold, achievement of goals, top performer bonus, etc.
• Paid training (Classroom: 4 Weeks and Transition: 3 Weeks)
• Lucrative employee referral bonus opportunities
• DailyPay enrollment option to access pay "early," when you want it
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more
• Health and wellness programs with trained partners to help promote a healthy you
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience with company-supplied technologies
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
• A range of other perks and benefits
Company Overview
• Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.