Note: The job is a remote job and is open to candidates in USA. ISC2 is the world’s leading nonprofit member organization for cybersecurity professionals, dedicated to creating a safe and secure cyber world. The Learning and Development Specialist will be responsible for developing and implementing high-quality learning and development programs to enhance employees' skills and knowledge across the organization.
Responsibilities
- Develop, organise and deliver quality training to employees from start to finish, including all scheduling, preparing materials and communication
- Be comfortable with running multiple programs concurrently, being agile to support with requests and changing priorities
- Deliver all training and learning activities to remote, globally dispersed employees, mainly utilising Webex video meeting collaboration but also in-person training (on occasions)
- Create an L&D calendar of programs, ensuring programs are communicated and delivered on time to deadlines
- Maintain accurate records of training activities. Record keeping will include updating employee attendance, monitoring completion of training, surveys and analysing evaluation results, to ensure accurate provision of learning and development for current and future L&D needs
- Identify training and development needs to influence future L&D activities across the organization
- Manage communications relating to L&D including the L&D Inbox, emails, meetings and communication of training opportunities to employees
- Prioritise and organise time to deliver multiple tasks with a high level of attention to detail
- Proactively understand stakeholder needs, seeking to find the best possible solution
- Work closely and collaboratively within a diverse team, to deliver quality services to our stakeholders
- Assist as needed with the development of a long-term L&D strategy alongside the HR Business Partner and Senior Director, Human Resources, providing ideas for long term programs and training to support teams across ISC2
Skills
- Bachelor's Degree Level in related subject field, or equivalent experience
- 5 years' experience within Learning and Development or Training, with a minimum of 3 years' experience in a standalone Learning and Development role
- Had responsibility for delivering and developing L&D or training programmes for employees from start to finish, independently
- Self-motivated with the ability to handle and deliver on multiple priorities at once, in a changing environment
- Detail oriented, with strong follow-up skills, organization skills and the ability to multitask
- Hands on and resourceful, to ensure work is delivered independently to deadlines with minimal supervision whilst maintaining a high level of quality and delivery
- Passionate about delivering excellent stakeholder service, with the ability to interact in a cooperative and professional manner with others at all levels
- A true team player who can work effectively with others, as well as independently
- Ability to problem solve in a timely manner
- Ability to handle confidential information with discretion
- Excellent presentation and facilitation skills; with demonstrated confidence in developing, presenting and delivering training to both an in-person and remote audience
- Strong presentation and communication skills (written and verbal) in English, with the ability to adapt communication for stakeholders at all levels
- Solid experience with designing and creating engaging and effective learning materials (e-learning, instructor led and blended), as well as experience building programs from SCORM and curated LMS modules, independently, from start to finish
- Experience with an LMS System or learning technologies is a must have; experience with ADP LMS and/or Go1 is highly desirable
- Excellent computer skills including MS Office suite, internet and web applications/navigation
- Experience conducting surveys, interviews and job analysis as well as experience measuring training effectiveness
- Change management experience and supporting change through training is desirable
- Sales team specific training development and delivery, and/or working with a sales enablement specialist, is desirable
- Experience with adult learning principles and curriculum design is a plus
- Experience working with AI tools or a demonstrated willingness to learn
- Candidates should be located in Eastern Time Zone (EST) with flexibility to accommodate to international training times if/when necessary. This position is not available to residents of California
- Change management experience and supporting change through training is desirable
- Sales team specific training development and delivery, and/or working with a sales enablement specialist, is desirable
- Experience with adult learning principles and curriculum design is a plus
- Experience working with AI tools or a demonstrated willingness to learn
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