[Remote] Lead Director - Solution Architecture (Digital Engineering)

Note: The job is a remote job and is open to candidates in USA. CVS Health is seeking a Director of Solution Architecture to lead the architecture strategy for member-facing digital experiences. This role is accountable for defining scalable architectures that enhance member engagement with health benefits, while ensuring compliance with healthcare regulations and fostering innovation through AI-driven solutions. Responsibilities • Own the architecture vision and roadmap for Aetna’s member-facing digital platforms (web, mobile, APIs) • Ensure architectures are explicitly designed to improve member experience outcomes such as simplicity, accessibility, personalization, reliability, and trust • Translate business and experience goals into clear target-state and transitional architectures • Provide architectural oversight for end-to-end member journeys, spanning UI, API, integration, data, and cloud layers • Drive consistent adoption of modern experience architectures (micro-frontends, API-first, domain-driven design, event-driven patterns) • Partner with UX and Product to ensure architecture enables rapid experimentation and iteration without compromising quality or compliance • Define architectural patterns for AI-enabled digital experiences, including personalization, intelligent search, conversational interfaces, decision support, and operational automation • Partner with Data, AI, and Engineering teams to ensure responsible, secure, and scalable use of AI, aligned with regulatory and ethical standards • Evaluate and guide build vs. buy decisions for AI platforms, tools, and vendors • Establish architecture standards, guardrails, and reference architectures that enable teams to move fast with confidence • Ensure non-functional requirements (performance, availability, security, resilience, accessibility, observability) are embedded into all solutions • Collaborate with Security and Compliance to ensure adherence to ADA, PCI, PII, PHI, and healthcare regulatory requirements • Lead, mentor, and develop a high-performing team of Architects; set clear expectations and growth paths • Foster a culture of experience-first thinking, technical excellence, and pragmatic decision-making • Actively participate in hiring and shaping the future architecture talent strategy • Serve as a trusted architecture advisor to senior Product, Digital, and Technology leaders • Communicate complex architectural concepts in clear, outcome-focused narratives tailored for executive audiences • Influence across organizational boundaries to align teams around shared platforms and standards Skills • 10+ years of experience in enterprise application development and architecture, with 5+ years in architecture leadership roles • Proven experience leading member-facing digital platforms at scale • Deep expertise in cloud-native architectures (AWS, GCP, Azure), APIs, microservices, and distributed systems • Strong understanding of modern digital experience architectures (web, mobile, personalization, accessibility) • Experience defining and governing AI-enabled architectures in regulated environments • Exceptional communication, influence, and stakeholder management skills • Experience operating in Agile / SAFe or similar scaled delivery environments • Experience in healthcare, insurance, or other regulated consumer digital industries • Hands-on experience with AI/ML platforms, event streaming, and data-driven architectures • Strong grasp of observability, reliability engineering, and resilience patterns • Experience modernizing legacy platforms while maintaining uninterrupted member experience Benefits • This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. • This position also includes an award target in the company’s equity award program. • This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. • The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Company Overview • CVS Health is a health solutions company that provides an integrated healthcare services to its members. It was founded in 1963, and is headquartered in Woonsocket, Rhode Island, USA, with a workforce of 10001+ employees. Its website is https://www.cvshealth.com/. Company H1B Sponsorship • CVS Health has a track record of offering H1B sponsorships, with 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.