Note: The job is a remote job and is open to candidates in USA. Socomec Group is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance. The DTC Key Account Manager is responsible for the long-term development and profitable growth of targeted hyperscaler customers within the Data Centers segment, focusing on building trusted relationships and driving specification activities.
Responsibilities
- Develop and maintain strong, trusting relationships with US based Neoclouds clients & one hyperscaler
- Establish Socomec as a thought leader within the client base
- Anticipate mid- and long-term customer needs, ensuring satisfaction and implementing corrective actions for at-risk accounts
- Create and execute strategies to fully develop customer relationships
- Demonstrate a client-centric approach, proactively anticipating and acting on business needs
- Consistently meet or exceed established “sales” targets for key accounts
- Define and manage sales budgets for targeted key accounts
- Identify new business opportunities within key accounts, both from Socomec HQ and North American entities
- Prepare accurate and competitive quotes tailored to customer needs
- Successfully manage technical promotions and participate in the customer design cycle
- Collaborate with cross-functional teams in the US and HQ France
- Coordinate with the global key account team for alignment on global product launches and international customer strategies
- Integrate feedback from global stakeholders to shape product evolution and customer engagement strategies
- Participate in cross-regional account planning and strategic reviews led by international cluster teams
- Deliver customized sales presentations and marketing materials in collaboration with the Marketing and Global Account teams
- Communicate clearly with customers, prospects, and colleagues at all levels of the organization
- Apply excellent interpersonal skills to develop professional relationships and quickly gain credibility and trust
- Fully utilize CRM software (e.g., Salesforce) to document all customer and prospect interactions
- Submit required reports (expenses, mileage, sales plans, etc.) in a timely manner
- Adhere to all company policies, including health and safety
Skills
- Minimum 15 years' experience in Sales, Key Account Management, or Business Development within the electrical market
- Demonstrated network and prior influential experience in the data center infrastructure business
- Experience implementing sales strategies and standards for the industrial electrical market
- Prior success with digital sales or digital selling techniques
- Excellent presentation, negotiation skills & strong analytical mindset and business acumen for specification activities
- Proven track record of consistently meeting or exceeding sales goals
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
- Ability to work independently with minimal supervision while effectively communicating key performance indicators, goals, and results
- Excellent written and verbal communication, interpersonal, and networking skills
- Experience with CRM software (e.g., Salesforce)
- Strong judgment and decision-making abilities
- Ability to prepare and manage complex schedules for sales and marketing activities
- Valid driver's license and ability to travel regularly; must maintain a valid passport for international travel
- Fully remote role within a home office environment
- International project management experience is a plus
Company Overview