Note: The job is a remote job and is open to candidates in USA. DentalMonitoring is a MedTech scale-up in a fast-growing medical field. They are looking for an Integration Consultant to onboard new customers, train dental teams, and nurture existing customer relationships to maximize the benefits of their AI-powered remote monitoring solution.
Responsibilities
- Onboard new customers and create custom workflows tailored to the needs of each office
- Train new clinicians and dental teams to use the DentalMonitoring suite of solutions
- Nurture existing customers so they maximize the benefits of the DentalMonitoring Artificial Intelligence technology and dashboard
- Build strong relationships with customers so they continue to use, endorse, and advocate for the DentalMonitoring brand and products
- Act as a technical bridge between customers and the DentalMonitoring platform
- Support and attend local trade shows
- Collaborate and communicate with regional sales managers, customer success, inside sales, and sales representatives to ensure the best onboarding experience
- Influence doctors and staff to adopt new protocols while addressing any hesitations about adopting disruptive technology
- Travel up to 35% overnight travel to train and support in-person office implementations ( Tennessee, Kentucky, and portions of West Virginia)
- Serve as the regional lead for escalated implementation challenges with offices
- Share best practices with fellow colleagues
- Provide market surveillance insights to management and marketing teams
Skills
- 8–10 years of orthodontic experience
- 5+ years of dental and orthodontic experience or equivalent degree
- 3+ years of consultative experience
- 2+ years amount of successful track record at Dental Monitoring (or equivalent experience)
- A clear understanding of the conceptual/consultative selling approach
- Consultative, training, and implementation experience
- The ability to build and maintain positive mutual partnerships with internal and external customers
- Enthusiastic, independent worker, critical thinker, excellent communication and time management skills
- Native Speaker of the local language and good level of English
- Strong organizational skills
- Expert user of SalesForce
- Experience in a scale-up environment where you can demonstrate versatility and take initiative
- Knowledge of Gmail (including Google Suite/Google Docs), CRM/Salesforce, Excel, and Apple Mac products
Benefits
- Medical, Dental, and Vision Insurance
- Short-Term & Long-Term Disability
- Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
- Basic and Supplemental Life Insurance
- Accident, Indemnity, and Critical Illness Coverage
- 401(k) Retirement Plan
- Paid Time Off (PTO) and Company Holidays
- Car Allowance
Company Overview