Note: The job is a remote job and is open to candidates in USA. Blue Mantis is a leading strategic digital technology services provider with a 30+ year history of successfully helping clients achieve business modernization. The Inside Sales Representative (ISR) plays a critical role in supporting the sales organization by managing quoting, vendor coordination, renewals, and customer engagement throughout the sales lifecycle.
Responsibilities
- Partner with Account Executives to support new business, renewals, and expansion opportunities
- Prepare, manage, and deliver accurate quotes for hardware, software, subscriptions, and services
- Assist with opportunity management, deal tracking, and sales documentation in CRM systems
- Support deal registration, pricing approvals, and vendor programs as required
- Work with technology vendors (e.g., Cisco, HPE, Dell, Lenovo, Microsoft, etc.) to obtain pricing, availability, and product information
- Identify suitable product alternatives for discontinued or constrained items
- Track lead times, supply chain constraints, and communicate updates to sales teams and customers
- Communicate professionally with customers via email and phone regarding quotes, renewals, licensing, and order status
- Coordinate with Operations, Finance, and Sales Operations to ensure smooth order fulfillment
Skills
- Excellent verbal and written communication skills
- Prior successful experience as an ISR or prior successful technology support experience
- Excellent organizational and time management skills
- Excellent customer service skills
- Able to work collaboratively as part of a sales team
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Proficiency with CRM systems (Salesforce or similar) and Microsoft Office
- BS Degree in Business or a technology-related field preferred
- Experience working with major technology vendors and distributors
- Understanding of deal registration, licensing, and subscription-based sales models
- Ability to interpret quotes, part numbers, SKUs, and pricing structures
- Collaborative mindset and desire to grow within a sales organization
Benefits
- Remote with some local office presence
- Occasional travel (approximately 15%)
- Exposure to leading technology solutions and vendors
Company Overview