Note: The job is a remote job and is open to candidates in USA. Hitachi Energy is a leader in power grid services, and they are seeking a Hub Sales Operations Manager to shape their sales operating model across North America. The role involves defining scalable sales operations, enhancing digital tool adoption, and collaborating with cross-functional teams to improve commercial performance.
Responsibilities
- Define and maintain a scalable sales operating model to support service business growth across North America
- Establish governance for pipeline management, forecasting cadence, and performance tracking across teams
- Develop KPI frameworks, dashboards, and reporting tools to improve visibility into commercial performance
- Monitor pipeline accuracy, conversion rates, and key performance metrics to support informed business actions
- Enhance adoption and effectiveness of digital tools, including CRM, SAP, and data platforms, to improve sales execution
- Identify opportunities to streamline workflows and introduce automation to improve efficiency and scalability
- Maintain data standards and consistency across systems to support reliable forecasting and planning
- Collaborate with cross-functional teams including Sales, Finance, IT, and Portfolio Management to align priorities and execution
- Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines
Skills
- Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States
- Bachelor's degree in Information Systems, Computer Science, Business, Engineering, Data Analytics, or related field (Master's preferred)
- 10+ years of experience in Sales Operations, Commercial Excellence, or Business Operations
- Experience building and scaling sales operating models and KPI frameworks
- Proficiency with Microsoft Power Platform tools (Power BI, Power Automate, Power Apps) and SharePoint
- Working knowledge of CRM platforms (SFDC), SAP, and data-driven performance management
- Experience working in a cross-functional, matrixed environment with multiple stakeholders
Benefits
- Opportunities to work on innovative technologies that shape the future of energy
- A collaborative environment with experienced professionals across the power industry
- Access to learning platforms and career development programs
- Competitive health and retirement benefits
- Paid leave and flexible work arrangements
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