Note: The job is a remote job and is open to candidates in USA. Ark Infotech LLC is seeking a Senior HR Systems Administrator with expertise in Dayforce HCM. The role involves managing all configurations, integrations, and optimizations of the HRIS systems while ensuring compliance and collaborating with various stakeholders.
Responsibilities
- Serve as the primary technical administrator and subject matter expert (SME) for Dayforce HCM, owning all configuration, release management, and platform optimization across payroll, time & attendance, and talent management modules
- Design, build, and maintain end-to-end integrations using Dayforce Integration Studio, including inbound/outbound connectors, file-based (SFTP/PGP) and API-based (REST/SOAP) interfaces connecting Dayforce to ADP eTime, SuccessFactors, Taleo, Absorb, ServiceNow, Phenom, bSwift, and other third-party vendors; administer all integrations with GHRD (our privately built HR System); manage API connections, middleware, and data transformation workflows to ensure reliable, secure, and timely data flow; and proactively monitor performance, identify failures, troubleshoot discrepancies, and implement remediation to continuously improve system reliability
- Develop and maintain comprehensive integration documentation including data flow diagrams, field Mapping specifications, transformation rules, SFTP/API configurations, and error handling protocols
- Perform Dayforce maintenance for payroll with upload files and configuration including merit imports, benefit deduction file processing, loan imports, and time collection troubleshooting in coordination with Payroll and Finance teams
- Conduct system configuration for Dayforce modules (HR, Payroll, Time & Attendance, Benefits, Onboarding) including workflow rules, entitlement configurations, pay policies, and form configuration
- Participate in Dayforce release readiness cycles — evaluate release notes, perform regression testing, validate configuration, and communicate system impacts to People & Culture stakeholders. Administer SAP SuccessFactors (core HR, succession planning, strategic talent reporting), Taleo (recruiting/onboarding), Absorb/MyLearning (LMS), and ServiceNow/Service Desk + (HR case management/HRIT dashboard) in a supporting capacity
- Manage access provisioning and role-based security across all HRIS platforms, including MFA/SSO configuration, annual access audits, and access recertification processes
- Manage and resolve support tickets in ServiceNow/Service Desk + with urgency, prioritizing payroll/time and integration incidents to minimize business disruption
- Partner with People & Culture Business Partners, Payroll, Finance, IT, and business stakeholders to translate requirements into technical system solutions and drive business efficiencies
- Lead or support data migrations, cutover activities, and HRIS technical due diligence for company acquisitions and divestitures
- Develop and maintain user guides, integration runbooks, technical specifications, and training materials; deliver enablement sessions to People & Culture and system users
- Execute and support ad hoc and scheduled reporting using Dayforce reporting tools, Snowflake/Data Lake queries, and GHRD analytics platforms
- Ensure all HR systems adhere to data security, privacy, and compliance standards including SOX controls; partner with Internal Audit for SOX and external audit activities, owning remediation plans as required
- Ensure compliance reporting outputs (EEO-1, Vets-4212, Illinois, Massachusetts, and other jurisdictional requirements) are accurate and delivered on schedule
- Participate in HRIS special projects including new platform implementations, system upgrades, and process automation initiatives as and when required
Skills
- Bachelor's degree plus 7+ years of experience managing core HR Information Systems (HRIS) in complex, matrixed global organizations
- Expert-level hands-on experience with Dayforce (Ceridian HCM) — platform configuration, module administration (Payroll, WFM(Time&Attendance),HR, and the talent suite), and Dayforce Integration Studio are non-negotiable requirements for this role
- Proven expertise building and maintaining HRIS integrations — including API (REST/SOAP), SFTP/PGP file-based transfers, middleware configuration, and data mapping/field transformation
- Experience with the broader HRIS tech stack or equivalent enterprise platforms: SAP SuccessFactors, Taleo, ADP eTime, ServiceNow/Service Desk +, Absorb/MyLearning, HireRight, Phenom, bSwift, Fidelity, Snowflake, D365, and LinkedIn Learning
- Strong proficiency in SQL and/or Python for data querying, validation, and transformation; experience with Snowflake or data lake environments is highly preferred
- Demonstrated ability to troubleshoot complex integration failures, data discrepancies, and system errors independently and with urgency
- Deep knowledge of People & Culture policies, practices, disciplines, and the full employee lifecycle including payroll, benefits, recruiting, onboarding, and learning
- Proven experience ensuring SOX compliance, data security, and privacy controls within HRIS environments; experience owning audit remediation plans
- Highly motivated, detail oriented, dependable, and organized with a strong customer service orientation
- Experience with global People & Culture projects and operationalizing People & Culture policies across multiple geographies, including acquisition and divestiture support
- Proven ability to collaborate cross-functionally and build trusted relationships with People & Culture, Payroll, Finance, IT, and vendor stakeholders
- Continuous improvement mindset — actively identifies automation opportunities, process gaps, and system optimization paths
- Strong quantitative and qualitative analytical skills; able to translate data into actionable insights for People & Culture leadership
- Dayforce certification or formal Ceridian/Dayforce HCM training credentials
- Experience with talent acquisition platform integrations
- Familiarity with people analytics and engagement survey platforms
- Project management experience
- Knowledge of EEO-1, Vets-4212, or other jurisdictional People & Culture compliance reporting requirements
- Change management experience including stakeholder communications, training delivery, and adoption tracking
Company Overview