Note: The job is a remote job and is open to candidates in USA. Exol is an innovative company providing industry-leading automation solutions through a warehouse-as-a-service model. They are seeking an experienced HR Operations & Rewards Manager to oversee HR operations, manage benefits administration, and ensure efficient execution of core HR processes.
Responsibilities
- Manage administration of all employee benefits programs (medical, dental, vision, life, and related plans)
- Review and approve insurance invoices, ensuring accuracy against enrollment and plan participation
- Partner with external vendors and brokers to resolve discrepancies and address issues
- Serve as primary point of contact for leave administration, coordinating request documentation across systems, vendors, and applicable federal and state plans
- Oversee employee benefit enrollments, changes, and terminations
- Act as primary point of contact for benefits-related inquiries and escalations
- Lead the annual compensation benchmarking process, mapping roles to compensation grades and salary ranges using market survey data (e.g., Radford)
- Build and maintain the job architecture and pay-band structure, recommending updates as new roles are created and the organization scales
- Partner with the VP of HR on the annual compensation cycle — merit and adjustment recommendations, internal equity reviews, and external competitiveness by grade
- Maintain compensation data and documentation in Workday and support pay decisions for offers, promotions, and transfers
- Administer the company 401(k) plan, including eligibility, enrollments, contribution changes, and coordination with the recordkeeper and payroll
- Lead the year-end 401(k) audit, partnering with external auditors and the third-party administrator to prepare census data, reconciliations, and supporting documentation, and to complete the annual Form 5500 filing
- Coordinate annual nondiscrimination and compliance testing (ADP/ACP, top-heavy) and ensure adherence to ERISA requirements and filing deadlines
- Maintain fiduciary documentation and a clean audit trail for all plan activity
- Serve as the main contact for employee questions and HR-related issues
- Manage and resolve escalations in a timely and professional manner
- Ensure consistent and high-quality communication with employees
- Maintain appropriate documentation and follow up on all cases
- Partner with other HR team members to support mobility & immigration
- Execute high-volume HR system transactions, including new hires, employee changes (transfers, promotions, status updates), and terminations
- Maintain accurate and up-to-date employee records in Workday
- Ensure data integrity and completeness across all HR systems
- Establish and maintain standardized HR processes and workflows
- Identify and implement process improvements to increase efficiency
- Ensure consistency in execution across all employee groups and locations
- Support onboarding coordination to ensure a smooth employee start experience
- Administer HR policies and ensure consistent application
- Support compliance with applicable employment laws and internal standards
- Maintain documentation to support audits and internal reviews
Skills
- Bachelor's degree in Business, Human Resources Management, or a related field
- Minimum 8 years of experience in HR Operations or HR Shared Services
- Strong experience with benefits administration and vendor coordination
- Experience administering 401(k) plans and supporting or leading year-end plan audits and Form 5500 filings
- Working knowledge of compensation benchmarking, pay grades and bands, and survey data (Radford or similar)
- Experience managing high-volume HR transactions
- Familiarity with HRIS systems (Workday preferred)
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities
Benefits
- Medical, dental, vision, disability, 401K, PTO and/or other benefits
- The employee is responsible for owning a credit card and managing expenses personally, to be reimbursed on a bi-weekly basis.
Company Overview