Note: The job is a remote job and is open to candidates in USA. Innovative Business Solutions, Inc. is seeking a talented and dynamic HR Implementation & Support Specialist to join their rapidly growing team. The role involves providing implementation and technical support for clients using their HR module and managing HRMS systems according to regulations.
Responsibilities
• For our HR module, provide implementation and technical support for clients
• Client requirement gathering, configuration, implementation and training of proprietary HRMS software
• Perform customer services functions by answering customer requests and questions ad hoc
• Manage HRMS systems in accordance with state and federal regulations
• Perform new customer HRMS onboarding, orientations and training by webinar/teleconference
• Support and lead technical presentations, demonstrations and business and development specific to HRMS
• Maintain highest level of HRMS technical and HR market knowledge; create thought leadership through writing, user group presentations and Innovative community involvement
• Act as a partner advocate for project success and best practices
• Other duties as assigned
Skills
• High School degree
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Proficiency working with human resource information systems
• Experience in Human Resource professional services and managing a variety of projects in the HR realm including but not limited to benefits, legal compliance etc
• Good understanding of HRMS related products and terminology, implementation, architecture and integrated technologies
• Experience in project management in a professional services role
• Experience with Database entry and maintenance
• Superior communication skills, ability to articulate key messages clearly and explain technical concepts to a non-technical audience
• Highly organized and attention to detail a must
• Ability to maintain strong client relationships
• Results oriented; committed to quality of product and service
• Ability to work in teams and committed to never letting a teammate down
• Self-motivated and creative; having the natural drive to learn and pick up new challenges
• Ability to think conceptually on the fly
• Adaptive to change, comfortable in fast-changing technology environment
• Always looking to raise the bar of own skills/competencies
• Bachelor's Degree or equivalent education and experience
• HR Certification
• Good understanding of Innovative products or UKG Ready
Benefits
• 401(k) with employer contribution
• Medical
• Dental
• FSA
• LTD
• Life insurance
• Vacation and sick leave
• Paid holidays
Company Overview
• Since going into business in 1991, Innovative Business Solutions, Inc. It was founded in 1991, and is headquartered in Rohnert Park, California, USA, with a workforce of 11-50 employees. Its website is https://ibspayroll.com/.