Note: The job is a remote job and is open to candidates in USA. Journal Technologies is a company that creates and implements enterprise software supporting the administration of justice. They are seeking a Head of the Prosecutor Business Unit to provide strategic leadership and accountability for the success of the Prosecutor business, focusing on growth, customer outcomes, and operational performance.
Responsibilities
- Own the overall success of the Prosecutor Business Unit, including profitability, revenue growth, customer satisfaction, and operational performance
- Develop and execute the Business Unit strategy in partnership with the CEO, ensuring alignment with the company’s vision and strategic priorities
- Lead and coordinate the Product, Customer Lifecycle, and Customer Growth Scrum teams to achieve shared Business Unit objectives
- Drive continuous improvement across the Business Unit by increasing operational efficiency, simplifying processes, and expanding product-led implementations
- Influence product strategy and roadmap priorities based on customer needs, market trends, and business objectives
- Establish Business Unit priorities and make cross-functional tradeoff decisions to maximize customer value and business performance
- Monitor Business Unit financial and operational metrics, identify opportunities for improvement, and implement actions to increase profitability and growth
- Build strong executive relationships with customers and serve as the executive sponsor for strategic accounts and initiatives
- Partner with Sales and Marketing to grow the business, increase market adoption, and expand customer relationships
- Ensure successful delivery of implementations, support services, and customer success outcomes by fostering collaboration across the Business Unit
- Represent the Prosecutor Business Unit with customers, industry organizations, conferences, and strategic partners
- Foster a culture of accountability, collaboration, innovation, continuous improvement, and customer focus throughout the Business Unit
- Lead the Business Unit with increasing autonomy while partnering closely with the CEO through regular business reviews and strategic planning
Skills
- Bachelor's degree in Business, Public Administration, Engineering, Information Systems, or a related field
- Progressive leadership experience in enterprise software, justice technology, government technology, public sector technology, or a related industry
- Demonstrated success leading a business, business unit, major product line, or cross-functional organization with responsibility for business performance and growth is a huge plus
- Experience developing and executing business strategy while balancing customer needs, operational excellence, and financial performance
- Proven ability to lead and influence cross-functional teams in a collaborative, Agile environment
- Strong business and financial acumen, with experience managing budgets, profitability, resource allocation, and operational performance
- Exceptional leadership, communication, negotiation, and decision-making skills, with the ability to align diverse stakeholders around common business objectives
- A track record of driving organizational change, continuous improvement, and measurable business results
- An MBA or equivalent business leadership experience is preferred
- Experience working directly with executive customers and building trusted relationships with senior government or public sector leaders is preferred
- Knowledge of court operations, judicial workflows, or the justice market is strongly preferred
Benefits
- Competitive compensation
- Quality medical, dental and vision coverage.
- Competitive paid time off as well as paid holiday time.
- 401(k) retirement (US) and GRRSP (CDN) programs.
- Annual professional development funds - $1,500 USD annual per employee.
- Book subscriptions with an extensive library in each office for personal and professional growth.
- Flexible working hours which you can coordinate with your supervisor.
- Ability for employees to work from a remote location (e.g., home) or office.
- Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.
- Travel opportunities between Journal Technology offices and with clients.
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