Note: The job is a remote job and is open to candidates in USA. DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. The Group Director, Program Management is responsible for spearheading client-facing initiatives and leading complex programs focused on the Adobe Experience Cloud Value Realization Program.
Responsibilities
- Design and manage concurrent programs aligned to strategic business objectives. Translate high-level goals into coordinated roadmaps, milestones, governance models, and OKRs
- Act as the Program Lead on client engagements, managing expectations, communicating technical solutions to business stakeholders (including CMOs/CXOs), and fostering relationships that generate repeat business
- Orchestrate cross-functional teams (Sales, Product, Marketing, Delivery) to sequence deliverables, avoid fragmentation, and ensure adherence to governance standards
- Oversee all day-to-day program/project activities from inception to closure. Manage scope, deliverables, resources, and timelines. Accurately forecast revenue, profitability, margins, and utilization
- Proactively identify risks, dependencies, and blockers. Create and maintain RAID logs and program artifacts to ensure transparency. Drive continuous improvement by capturing lessons learned in formal post-mortems. Identify early signs of slowdown, drift, or unclear ownership, and implement corrective actions that balance speed, quality, and sustainability
- Leverage AI and GenAI tools to drive productivity, improve quality, and accelerate delivery within program management activities
- Establish and run operating cadence, including agendas, pre-reads, action tracking, and project plans to keep teams aligned and accountable
Skills
- 8+ years of experience in program or project management, operations, or execution roles leading cross-functional initiatives in complex, matrixed environments
- Proven ability to operate in ambiguous, fast-paced environments, create clarity, and connect work to outcomes
- Demonstrated ability to lead diverse, multi-functional teams without direct authority
- Exceptional verbal and written communication skills, including executive-ready reporting
- Solid foundation in PM methodologies, planning, dependency management, and governance
- Familiarity with Agile/Scrum and custom software development processes
- PMP, Agile, Certified ScrumMaster, PRINCE2, or equivalent certification is a plus
- BS/BA Degree or equivalent experience
- Ability to travel up to 40%
- Agency or professional services experience preferred
- Experience with one or more Adobe Experience Cloud solutions (AEM, AEP highly preferred)
- Prior experience with Microsoft Dynamics and Workfront
- Background in PMO, business operations, or transformation offices within a SaaS or enterprise technology environment
Benefits
- Healthcare, Dental, and Vision coverage
- 401k plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
Company Overview