Note: The job is a remote job and is open to candidates in USA. Premise Health is dedicated to providing exceptional healthcare to large organizations and their people. The Epic Clinical Applications Analyst - Ambulatory role involves planning, implementing, and optimizing clinical application workflows while collaborating with various teams to enhance application integration and support throughout all implementation phases.
Responsibilities
- Plans, design, implement, maintain, and provide ongoing optimization and support for clinical application software
- Consults with users to identify current operating procedures and to clarify program / application needs and objectives
- Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of clinical applications
- Works within cross-functional team and with end-users to achieve application integration to meet clinical needs
- Performs builds, upgrades, and system enhancements as needed
- Supports applications throughout all phases of implementation
- Delivers post-implementation support, troubleshooting, and maintenance
- May be expected to write documentation to describe program design, settings and configurations, options, decisions, logic, and corrections
- May require other duties as assigned
Skills
- Epic certification in Ambulatory required
- Requires 3 to 7 years of related experience
- Possess in-depth clinical application knowledge and experience
- Positive attitude, detail oriented, self-motivated, critical thinker
- Ability to troubleshoot basic application issues and provide solutions from an existing knowledge base
- Basic presentation skills
- Ability to interact and develop relationships with intra-departmental teams
- Effectively communicate in both oral and written form to a widely diverse audience
- Requires basic understanding of healthcare terminology, clinical application configuration and/or workflows and related technologies
- Requires basic skills using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Ability to complete work assignments in a timely manner as assigned by supervisor
- Excellent customer service skills
- Ability to multi-task effectively in a rapidly changing environment
- Bachelor's degree preferred, or equivalent experience
Benefits
- Medical, dental, vision, life and disability insurance
- A 401(k) program with company match
- Paid holidays and vacation time
- A company-sponsored wellness program
- EAP
- Access to virtual primary care and virtual behavioral health at no cost for team members and their dependents
- For individuals living in Washington or Colorado: Premise offers the following paid time off benefits. Employees will earn 0.0692 hours of paid time off per actual hours worked or based on standard schedule, per pay period, and will receive 10 paid holidays or an equivalent bank of hours aligned to schedule throughout the calendar year. Paid sick leave is satisfied by the paid time off accrual, detailed above.
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