Note: The job is a remote job and is open to candidates in USA. GTECH LLC is seeking an experienced Microsoft Dynamics CRM Admin/Developer. This role involves supporting a customer service environment by managing case workflows, enhancing CRM functionalities, and automating processes.
Responsibilities
- Support a customer service/call center environment
- Work on case management
- Implement CRM enhancements
- Automate processes
Skills
- Experienced Microsoft Dynamics CRM Admin/Developer
- Hands-on expertise in Dynamics 365 Sales & Customer Service modules
- Experience with Power Apps
- Experience with Power Automate
- Experience working in Agile/Scrum environments
- Strong communication and collaboration skills
- Local candidates willing to work hybrid (2 days onsite) are preferred
- Remote candidates may be considered for exceptional experience
Company Overview
Company H1B Sponsorship