Note: The job is a remote job and is open to candidates in USA. Securitas Security Services USA, Inc. is a leading provider of security services, and they are seeking a Director, Program Manager for their Physical Security Operations. This senior leadership role involves building and leading a global program management function to ensure effective execution of a complex datacenter security program, overseeing governance, delivery standards, and cross-functional coordination.
Responsibilities
- Drive fast, disciplined execution across a portfolio of programs and/or projects by building the operating rhythm, workflows, and governance needed to move work quickly and effectively across global teams
- Lead and develop a team of international managers with clear standards for ownership, pace, judgment, and follow through, creating a culture of high accountability and consistent performance
- Ensure communication with internal leaders, partners, and customers is precise, timely, and executive-ready, with strong command of message, audience, and outcomes
- Oversee enterprise analytics and reporting, translating data into decisions and action that improves service quality, operational efficiency, and business results
- Remove friction in execution, strengthen documentation and operating procedures, and lead major initiatives with a clear expectation of measurable outcomes, operational reliability, and sustained delivery
Skills
- Bachelor's degree in business, management, or a related field
- 10+ years of progressive leadership experience building and leading global program management functions, governance models, or complex cross-functional program portfolios
- At least 3–5 years at the director level
- Experience working in a PSOC, GSOC, SOC, or comparable security operations environment
- Demonstrated ability to lead governance, operating rhythms, reporting standards, and cross-functional execution within a security operations program
- Global, multi-region operations experience
- Strong leadership, communication, and analytical skills
- Ability to influence without direct authority and build relationships at all organizational levels
- Strategic thinker, effective communicator, and results-oriented leader capable of driving performance in a fast-paced, global environment
- Reliable means of communication
- Reliable means of transportation (public or private) to get to/from work
- Legal right to work in the country where the position is located
- Ability to speak, read and write in English proficiently
- Willingness to travel domestically and internationally (approximately 10% of the time)
- Flexibility to work nights and weekends (when needed) to support global staffing issues, high-priority events, and off-hours incidents
- Physical and mental ability to perform all essential job functions effectively
- Maintaining composure under pressure while interacting with clients, authorities, executives, and staff
- Working independently without direct supervision
- Managing multiple tasks simultaneously
- Regular use of a computer and keyboard
- Frequent lifting or moving of items up to 10 pounds
- Occasional lifting of up to 25 pounds
- Visual acuity for both near and far distances, as well as the ability to adjust focus
- Handling sensitive or confidential information
- Flexibility in scheduling to meet operational demands
- Background in datacenters
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Parental leave
- Paid time off
Company Overview