Note: The job is a remote job and is open to candidates in USA. CareCentrix is a company focused on innovative healthcare solutions, and they are seeking a Director of Product Management for Durable Medical Equipment (DME). This role involves shaping and executing the product roadmap, driving cross-functional collaboration, and ensuring alignment with strategic goals to improve patient outcomes and drive profitability.
Responsibilities
- Partnering with Product Owner and leadership to execute product strategy aligned with organizational and market demands
- Drive solution development to improve patient outcomes, strengthen customer loyalty, and deliver measurable profitability
- Collaborate cross-functionally with CareCentrix teams to identify integration opportunities, share insights, and advance initiatives that enhance product performance
- Refining and communicating clear value propositions
- Developing strong business cases to support strategic initiatives
- Incorporating customer feedback into product enhancements
- Maintaining competitive intelligence and market awareness
- Lead client implementations and oversee end-to-end product strategy to support growth, retention, and profitability
- Drive cross-functional collaboration to identify opportunities and execute roadmap initiatives that promote innovation and operational efficiency
- Serve as product lead for JOC client engagements, contributing to contract strategy, P&L oversight, ROI analysis, and high-impact projects
- Manage the product lifecycle, including enhancements, issue resolution, and risk escalation
- Ensure product quality and compliance across all markets and lines of business
- Partner with internal teams to support initiatives and foster accountability and continuous improvement
- Work with leadership to achieve key performance metrics for network providers, ensuring clinical quality and performance standards are met
- Support additional strategic initiatives and responsibilities as needed
Skills
- Bachelor's degree required
- 7+ years of progressive healthcare experience, including 3+ years in project management
- Specialized knowledge of Durable Medical Equipment (DME) required
- Proficiency in Salesforce, Microsoft Office Suite (Excel, Visio, PowerPoint), and Tableau
- Strategic and operational leadership with the ability to drive efficiency, manage change, and execute complex initiatives
- Financial acumen, including interpreting P&L results and aligning strategy to measurable outcomes
- Proven leadership, coaching, and stakeholder influence skills
- Strong communication and presentation abilities
- Innovative thinking with the ability to navigate ambiguity and solve complex problems
Benefits
- Medical
- Dental
- Vision
- 401(k) with company match
- HSA employer contributions
- Dependent Care FSA employer contribution
- Paid Time Off
- Personal/Sick Time
- Paid Parental Leave
Company Overview