Note: The job is a remote job and is open to candidates in USA. Tutor.com, a brand of The Princeton Review, is a leading tutoring and college admission services company. The Director, Financial Operations is responsible for owning and transforming the company’s financial operations, leading Accounts Receivable and Accounts Payable, and driving best-in-class performance while managing cash flow and liquidity.
Responsibilities
- Own and drive the company’s working capital strategy, with accountability for improving cash conversion cycle (CCC), Days Sales Outstanding (DSO), and Days Payables Outstanding (DPO)
- Establish and execute a roadmap to achieve best-in-class financial operations across Order-to-Cash and Procure-to-Pay processes
- Partner with Finance leadership to align working capital performance with broader financial plans, liquidity needs, and strategic priorities
- Lead end-to-end AR and AP functions, including billing, collections, cash application, vendor management, and payment execution
- Drive performance against clearly defined KPIs, including DSO, DPO, aging, invoice cycle times, dispute resolution timelines, and cash flow predictability
- Ensure accurate, timely close processes and strong internal controls across AR/AP, partnering closely with Accounting and Audit
- Implement disciplined processes for vendor prioritization and payment timing, balancing liquidity management with vendor relationships
- Partner cross-functionally with Sales, Product, Operations, and FP&A to improve billing accuracy, contract structures, pricing/packaging implications, and vendor usage
- Lead communication and negotiations with key customers and vendors, resolving issues, improving terms, and strengthening relationships
- Provide clear, data-driven insights to executive leadership on working capital performance, risks, and opportunities
- Own the systems and tooling roadmap for financial operations, including ERP optimization, billing platforms, and AP automation tools
- Build and deploy dashboards and reporting that provide real-time visibility into cash flow, AR/AP performance, and key operational metrics
- Leverage AI and automation to streamline workflows, reduce manual processes, and improve speed, accuracy, and scalability
- Build, lead, and develop a high-performing AR/AP organization with a culture of accountability, urgency, and continuous improvement
- Establish clear performance standards, KPIs, and operating rhythms for the team
- Serve as a player-coach – able to operate at both strategic and tactical levels as needed
Skills
- 10–15+ years of experience in finance operations, accounting, or related roles, with significant ownership of AR/AP and working capital performance
- Proven track record of improving cash flow metrics, including reducing DSO, optimizing DPO, and enhancing cash conversion cycle
- Systems and process-oriented leader, with experience implementing scalable workflows, controls, and automation solutions
- Highly proficient in ERP systems and Excel, with experience leveraging BI tools (e.g., Tableau, Power BI) and automation/AI solutions
- Strong business acumen and understanding of how operational decisions impact cash flow, profitability, and risk
- Effective communicator and negotiator, with the ability to manage complex vendor and customer relationships
- Operate with speed and precision—able to drive outcomes and make decisions in a fast-paced, dynamic environment
- Highly organized and detail-oriented, with a strong bias toward accountability and execution
- Bring a 'player-coach' mindset—willing to roll up your sleeves while building and leading teams
- Model collaborative, inclusive leadership that balances strategic vision with operational excellence
Company Overview