Note: The job is a remote job and is open to candidates in USA. The Baldwin Group is a leading MGA specializing in insurance solutions. They are seeking a results-driven Digital Product Manager to define product strategy and roadmap, manage product delivery in an Agile environment, and collaborate with cross-functional teams to meet customer needs.
Responsibilities
- Define and communicate a compelling product vision aligned with business objectives, customer expectations, and market trends in the MGA space
- Own and maintain the product roadmap, balancing near-term deliverables with long-term strategic initiatives
- Establish the Minimum Viable Product (MVP) for new features and manage iterative releases toward continuous improvement
- Present product strategy, progress, and recommendations to senior stakeholders with clarity and confidence
- Maintain strong, ongoing alignment with internal stakeholders, business partners, and customers to ensure product decisions reflect real-world needs
- Collaborate with business and operations teams to translate needs into well-defined epics, features, and user stories
- Serve as the primary voice of the customer within the delivery team, advocating for experiences that drive satisfaction and retention
- Act as an active member of the Scrum delivery team, participating in sprint planning, reviews, retrospectives, and daily standups
- Own and maintain a refined, prioritized backlog in collaboration with cross-functional, self-organizing teams
- Champion development best practices and quality standards to ensure high-quality product outcomes
- Review and validate each iteration before release, incorporating feedback to drive continuous product refinement
Skills
- Bachelor's degree in computer science, Information Systems, Business, or a related field
- 7+ years of experience in a Digital Product Owner or Digital Product Manager role
- Deep knowledge of Agile methodologies, including Scrum frameworks, sprint cadences, and backlog management
- Demonstrated track record of successfully delivering digital products on time and within scope
- Familiarity with insurance market trends and MGA operating models
- Exceptional analytical and problem-solving skills with the ability to make data-informed decisions
- Strong written and verbal communication skills, including the ability to present complex concepts clearly to executive audiences
- Proven negotiation and stakeholder management skills across diverse teams and seniority levels
- Ability to manage multiple priorities simultaneously in a fast-paced environment
- High attention to detail with a commitment to product quality
- Experience with Design Thinking and/or Lean product development methodologies
- Familiarity with modern product and project tools such as ADO, Jira, Confluence, ProductBoard, or similar
- Experience working in or alongside InsurTech environments or digital distribution channels
- Product management certification (CSPO, PSPO, or similar) is a plus
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