Note: The job is a remote job and is open to candidates in USA. American Farmland Trust is the only national organization that takes a holistic approach to agriculture, focusing on the land, agricultural practices, and the farmers and ranchers involved. The Development Operations Specialist is responsible for managing core components of fundraising operations, ensuring data integrity, gift processing, and financial reconciliation while supporting organizational fundraising goals.
Responsibilities
- Manage end-to-end gift processing operations, ensuring accuracy, timeliness, and compliance with established policies and financial standards
- Maintain ownership of data quality and integrity, proactively identifying discrepancies, resolving issues, and implementing improvements to data management practices
- Lead monthly reconciliation processes between Raiser’s Edge and Intacct, independently investigating variances and coordinating resolution with Finance
- Administer and track regulatory compliance activities, including state charitable registrations, ensuring adherence to deadlines and requirements
- Serve as a functional lead for donor systems, supporting effective use and coordination of platforms such as Raiser’s Edge NXT, Salsa CRM, and CardPointe
- Analyze operational workflows and recommend enhancements to improve efficiency, accuracy, and scalability of development processes
- Develop, document, and maintain standard operating procedures (SOPs) to ensure consistency and enable knowledge sharing across the team
- Provide guidance and support to Development staff on systems, reporting, and operational processes, contributing to onboarding and ongoing capability building
- Generate and refine reports and data outputs to support fundraising performance tracking and leadership decision-making
- Collaborate on cross-functional initiatives (campaigns, events, digital fundraising), ensuring operational readiness and execution support
- Execute special projects and process improvement initiatives with a focus on strengthening development operations and infrastructure
Skills
- Advanced proficiency in Raiser's Edge NXT; administrator-level capability preferred
- Strong working knowledge of CRM systems, data governance, and fundraising operations
- Experience with financial reconciliation processes and ability to apply accounting-related principles
- Proficiency in reporting and data analysis; ability to interpret and communicate insights
- Demonstrated ability to independently identify issues, analyze root causes, and implement effective solutions
- Strong attention to detail with the ability to ensure data accuracy and process reliability
- Exercises sound judgment in handling sensitive donor and financial information
- Ability to manage multiple priorities and processes with minimal supervision
- Proven ability to improve workflows, enhance efficiency, and support scalable operations
- High level of accountability for quality and outcomes of assigned responsibilities
- Strong interpersonal skills with the ability to work effectively across teams and functions
- Ability to clearly communicate technical and operational information to non-technical stakeholders
- Demonstrated ability to support and guide others in the use of systems and processes
- Proactive, self-directed, and solutions-oriented approach to work
- Ability to adapt to evolving organizational needs and take initiative on new or ambiguous tasks
- Bachelor's degree or equivalent combination of education and experience
- 3–5+ years of relevant experience in development operations, CRM management, or related technical/operational roles
- Nonprofit experience preferred
Benefits
- Insurance coverage begins the 1st of the month following the date of hire.
- Medical & Prescription Coverage
- Dental Coverage
- Vision Coverage
- Company Paid Life Insurance & Long-Term Disability (LTD)
- Voluntary Life Insurance
- Flexible Spending Account (FSA) – Healthcare & Dependent Care
- Health Savings Account (HSA)
- 401k Plan
- Sick Leave: Regular full-time employees accrue 13 “sick days” per year.
- Vacation Leave: Accrue 15 days during the first year increasing by one day per year to 20 days per year maximum.
- Holidays: AFT observes twelve fixed holidays and a week between Christmas and New Years off during the year (all offices closed) plus a choice of up to three (depending on hiring month) floating holidays.
- Remote work opportunities
- Flexible scheduling
Company Overview