Note: The job is a remote job and is open to candidates in USA. TTEC is a global consulting and technology company dedicated to enhancing customer experiences. As a Customer Service Representative, you will resolve escalated customer calls and ensure an exceptional experience through effective communication and problem-solving.
Responsibilities
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
Skills
- 6 months or more of customer services experience
- High school diploma or equivalent
- Computer experience
- High speed internet (>15 mbps)
Benefits
- Performance bonus and opportunities
- Healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
- Supportive of your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio
- Access to individualized coaching and thousands of free courses to support your growth
Company Overview