Note: The job is a remote job and is open to candidates in USA. Industrial Air Technology Corp. (IATC) is a leading provider of centrifugal industrial fans and blowers, and they are seeking a Customer Service Representative to support existing customers. This role involves assisting with product selection, quotation preparation, order processing, and developing strong customer relationships in a business-to-business industrial environment.
Responsibilities
- Assist existing customers with product selection and technical coordination
- Prepare and manage quotations and order documentation
- Process customer orders accurately and efficiently
- Communicate clearly with customers in an industrial B2B setting
- Develop and maintain strong, long-term customer relationships
- Coordinate internally to ensure customer requirements are met
- Support ongoing account management and customer satisfaction
Skills
- High School diploma or equivalent
- Previous sales or customer service experience in an industrial or manufacturing environment
Benefits
- 100% employer-paid health insurance and HSA for employees
- Flexible paid time off and paid holidays
- 401(k) with employer matching
- Discretionary bonuses
- Reimbursement for all required business travel
- Hybrid and remote work opportunities available for the right applicant
Company Overview