Note: The job is a remote job and is open to candidates in USA. Pearson is a global lifelong learning company dedicated to helping people realize their potential through education. They are seeking a Composition Quality Assurance Limited Term Employee to assist in ensuring the accuracy and quality of published content, which includes reviewing items and verifying edits across various formats.
Responsibilities
- Review items and forms to ensure they follow program specific requirements. This includes paper, online, text to speech, accommodations and ancillary materials
- Verify the correctness and completeness of text, artwork and items in all documents for both paper and online testing as documented
- Verify requested edits are accurately applied and align across forms that are sent in
- Maintain notes during the season regarding issues and ideas for efficiencies and communicate to the Program Lead
- Help review and research production/quality issues
- Process files in a timely manner, relative to overall standard processing times
- Communicate any delays or issues to the assigned Program Lead
- Track work queues throughout the day for programs you support and be in contact with your Program Lead regarding assignments and priorities
- Attend team meetings and program meetings as needed
- Interact primarily with the assigned Program Lead for main workload and collaborate with the entire team to cover shifting priorities
- When queue work is slow, assist other CTD groups as needed (FQA, CDM, etc.)
- Complete training on verification processes and best practices
- Work with your mentor and manager to ensure you have all access and required training
- Communicate one on one with the assigned Program Lead to work through any issues and answer any questions as needed
- Identify areas for improvement in the verification process and help implement solutions to enhance efficiency and accuracy
- Document and communicate repetitive issues to your Program Lead so they can reach out to the responsible group to see where efficiencies can be made
- Stay in contact with the assigned program lead to ensure there is a clear understanding of system updates that affect project work
- Regular hours are expected, working 8 hours/day 5 days/week, choose a start time between 7 and 9am
- Work approved overtime as needed to meet deadlines, including evenings and weekends
Skills
- Strong attention to detail and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to communicate, in writing, precisely and effectively
- Strong organizational and time management skills
- Experience on PC computers with the ability to work with other platforms (iPad/Chromebook)
- Ability to work with a variety of sites and documents across multiple screens and/or devices
- Bachelor's degree preferred
- Experience with Adobe Acrobat preferred
Company Overview