Note: The job is a remote job and is open to candidates in USA. Lifted, an Upwork Company, is a talent management solution provider focused on contingent workforce management. The Commercial Account Manager will partner with clients to drive business growth through consultative sales, maintain relationships with key decision makers, and ensure customer retention and expansion.
Responsibilities
- Partner with our Commercial customers to demonstrate a compelling business case for Lifted through a consultative and value-driven sales approach
- Stay current on clients' business, industry, key objectives and challenges so that you can be a trusted ally and provide thought leadership at the Exec level through regular QBRs and EBRs
- Build trusted relationships with Economics Buyers and key decision makers (VP+), and multi-thread to new stakeholders/functions to evangelize the value of Lifted compelling them to use it, thus securing new business and growing overall customer revenue
- Secure annual subscription renewals, drive paper process, validate budgets, align stakeholders, negotiate
- Internally, own topline customer revenue (expansion and retention) on the platform, in partnership with Customer Success; own the weekly internal Forecast
- Work closely with cross-functional partners including Customer Success, Professional Services, Support, Marketing, Product, Engineering in delivering customer value
Skills
- 3+ years of experience in quota-carrying Sales roles selling to existing customers, experience with a high volume of customers; prior SDR/AE (new biz) experience a plus
- Experience with Contingent Workforce, Staffing, IC, AOR, EOR, MSP, VMS
- Proven track record of consistently meeting/exceeding Sales goals (retention and growth)
- Proven ability to connect your companies' product/services to customer business needs
- Excellent communication skills, confident executive presence, ability to effectively influence stakeholders
- Strong consultative skills, including effective discovery, creative problem solving, and follow-through
- Strong sense of ownership, bias for action, resilience - you roll up your sleeves and make things happen
- Ability to effectively prioritize, focusing on highest impact initiatives
- Collaboratively competitive, hungry for achievement and passionate about self-development
Benefits
- Comprehensive medical coverage for you and your family
- Unlimited PTO
- A 401(k) plan with matching
- 12 weeks of paid parental leave
- Sales incentive compensation
Company Overview