Note: The job is a remote job and is open to candidates in USA. Interdependence is a company focused on digital marketing, and they are seeking a Cold Email Operations Manager to oversee their outbound email programs. This role involves managing the full lifecycle of cold email campaigns, ensuring optimal deliverability, performance, and reporting.
Responsibilities
- Build, manage, and scale cold email infrastructure including domains, inboxes, DNS configuration (SPF, DKIM, DMARC), and warm-up systems
- Monitor and optimize deliverability, ensuring high inbox placement and minimizing spam risk
- Continuously audit and improve sending reputation, domain health, and IP performance
- Stay up to date with email provider policies (Google, Microsoft, etc.) and adapt systems accordingly
- Oversee the setup, launch, and management of client cold email campaigns across multiple platforms
- Coordinate campaign scheduling, segmentation, and sending strategies
- Implement A/B testing frameworks for subject lines, messaging, and sequences
- Ensure campaigns are deployed accurately, on time, and at scale
- Analyze campaign performance with a focus on reply rates, open rates, and conversion metrics
- Identify performance bottlenecks and implement improvements in targeting, messaging, and technical setup
- Collaborate with copy and strategy teams to align messaging with deliverability best practices
- Continuously iterate on campaigns to maximize client outcomes
- Create dashboards and reporting systems to track campaign performance and KPIs
- Provide clear, actionable insights to internal teams and leadership
- Ensure accurate tracking of metrics across campaigns and clients
- Translate data into recommendations that improve campaign performance
- Establish processes, SOPs, and quality control systems for campaign execution
- Troubleshoot technical issues quickly and effectively
- Maintain a high standard of accuracy, organization, and documentation
- Proactively identify risks and implement preventative solutions
Skills
- 3–5+ years of experience in cold email operations, email deliverability, or outbound marketing systems
- Proven experience managing cold email infrastructure at scale
- Hands-on experience with cold email platforms
- Strong analytical skills with the ability to interpret campaign data and optimize performance
- Experience improving reply rates and overall campaign effectiveness
- Highly organized with the ability to manage multiple campaigns simultaneously
- Technical mindset with strong problem-solving capabilities
- Ability to thrive in a fast-moving, performance-focused environment
Company Overview