Note: The job is a remote job and is open to candidates in USA. Concentrix is a global technology and services leader that powers the world’s best brands. They are seeking a highly motivated Cloud Infrastructure Engineer to support and enhance their AWS-based infrastructure environment, responsible for provisioning, automating, and maintaining cloud and network infrastructure.
Responsibilities
- Provision, manage, and decommission cloud infrastructure using Terraform
- Configure and maintain FortiGate firewalls and network security solutions
- Manage and support customer network connectivity through AWS Site-to-Site VPNs, Direct Connect, and FortiGate appliances deployed at customer locations
- Develop and maintain automation for operational activities, including patch management, certificate renewals, and infrastructure maintenance
- Build, manage, and enhance CI/CD pipelines for infrastructure deployment and automation
- Participate in an on-call rotation and provide Level 3 support for production incidents across infrastructure, networking, and application environments
- Collaborate with internal teams and customers to troubleshoot connectivity and infrastructure-related issues
- Ensure infrastructure reliability, security, scalability, and compliance with operational standards
Skills
- 3–8 years of hands-on experience designing, deploying, and supporting infrastructure in AWS
- Strong experience with AWS services including: EC2, VPC, S3, IAM, Route 53, CloudWatch
- Advanced proficiency with Terraform, including Infrastructure as Code (IaC) best practices
- Experience developing and supporting CI/CD pipelines for infrastructure provisioning and deployments
- Strong networking background, including: AWS Site-to-Site VPNs, AWS Direct Connect, Firewall management (FortiGate preferred), Customer connectivity support
- Experience administering RHEL and Windows Server environments
- Hands-on experience with Ansible or similar configuration management tools
- Ability to troubleshoot and resolve production incidents across infrastructure, networking, and application layers
- Willingness to participate in an on-call support rotation
- Experience supporting enterprise-scale cloud environments
- Knowledge of cloud security best practices and network architecture
- Strong scripting and automation experience
- AWS certifications are a plus
- Experience working in a DevOps or Site Reliability Engineering (SRE) environment
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
Company Overview