Note: The job is a remote job and is open to candidates in USA. The Pipeline Group (TPG) is a leading provider of Pipeline Generation services for B2B tech companies. As a Client Program Manager, you will oversee strategic revenue programs, ensuring that projects meet client goals through performance evaluation and cross-functional collaboration.
Responsibilities
- Own the project performance tracking process—monitor outreach activity, lead flow, conversion metrics, and pipeline velocity to ensure each program stays on track
- Conduct daily and weekly performance inspections to identify risks, spot opportunities, and drive program health
- Maintain alignment with client expectations by tracking progress against success criteria and ROI benchmarks
- Facilitate weekly review meetings with cross-functional stakeholders (GTM, Content, NOC, Enablement, Systems, Operations, Leadership)
- Drive alignment across messaging, data, and outreach strategy by evaluating what’s working and what needs improvement for each client in your portfolio
- Ensure all resources (ICP, conversation guides, messaging, data, campaigns) are accurate, up-to-date, and aligned to client goals
- Partner with Enablement, Content, and Data teams to flag ineffective assets and propose adjustments
- Track what’s working, what’s not, and drive pivots in strategy through collaborative workflows
- Own project-wide resource readiness and quality control—Enablement owns coaching execution
- Act as the primary operations liaison across all assigned accounts
- Lead executive briefings, build client-facing narratives, and present ROI updates
- Manage project onboarding/offboarding experience from a systems and process lens
- Collaborate with Leadership to shape customer expansion
- Proactively escalate issues impacting performance (e.g., campaign breakdowns, data gaps, tech misalignment)
- Initiate content audits, enrichment reviews, and repair proposals when metrics decline
- Partner with Enablement Managers to align repair/replace plans when xDR performance drops
Skills
- 3+ years of experience in program/project management, revenue operations, or sales performance roles
- Strong data inspection capabilities (Salesforce, outreach tools, pipeline metrics)
- Proven experience managing or overseeing SDR teams across multiple outbound programs, with direct accountability for performance outcomes and pipeline impact
- Deep understanding of outbound SDR/BDR operations and pipeline health levers
- Proven track record of driving customer outcomes, retention, and expansion through operational excellence
- Familiarity with ICP validation, message-market fit, outbound strategy, and xDR lifecycle management
- Exceptional cross-functional collaboration and executive communication skills
- Reliable high-speed internet connection with a minimum of 100 Mbps download
Benefits
- Permanent Remote Work Model – No commuting. Work from wherever you’re most productive.
- Competitive Compensation – $100,000 base + performance commission.
- Growth & Development – Fast-track opportunities for advancement in a high-growth company.
- Day-One Benefits – Medical, Dental, Vision, Life Insurance, FSA, etc.
- 401K – Plan for your long-term future with our retirement program.
- Mental Health Support – 3 Paid Mental Health Days per year + Employee Assistance Program (EAP).
- Community Impact – 1 Paid Volunteer Day per year.
- Unlimited PTO – Take the time you need (after 90 days).
- Home Office Setup – Laptop, desk, chair, and more provided.
Company Overview