Note: The job is a remote job and is open to candidates in USA. Carnival Cruise Line is the world’s most popular cruise line, dedicated to delivering memorable vacations. The Business Development Manager is responsible for driving B2B sales growth by developing strategic relationships with travel agents, executing territory management plans, and providing training and marketing support.
Responsibilities
- Design and implement strategies for territory management and business development
- Make assigned sales calls per week to travel agency accounts
- Conduct sales browses to support specific company initiatives
- Foster long-term relationships with travel agents to drive sales growth
- Maintain frequent contact with RVP/VP North America to ensure territory needs are met
- Collaborate with the Strategic Partner Division to manage shared accounts
- Conduct training sessions and webinars to educate travel agents on Carnival Cruise Line offerings, promotions, and booking processes
- Develop and deliver engaging training materials, including presentations, videos, and interactive content
- Organize ship inspections, trade shows, pier side overnights, and seminars at sea
- Enhance promotional effectiveness and develop marketing strategies
- Provide travel agents with promotional materials and make recommendations to improve agency marketing efforts
- Maintain accurate and detailed agency database through Oracle Sales Cloud or current CRM
- Complete required reporting of activities and track budgeted tools
- Manage territory budget and co-op marketing needs in alignment with corporate guidelines
Skills
- Bachelor's degree in Business, Marketing, or a related field
- 5+ years of proven experience in sales and marketing, preferably within the travel or hospitality industry
- Proven experience in sales, preferably within the travel or hospitality industry
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
- Excellent communication and presentation skills
- Strong understanding of travel agent distribution channel
- Self-motivated, proactive, and results oriented
Benefits
- All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan.
- Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan.
- Cost-effective medical, dental and vision plans
- Employee Assistance Program and other mental health resources
- Additional programs include company paid term life insurance and disability coverage
- 401(k) plan that includes a company match
- Employee Stock Purchase plan
- Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.
- Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure.
- Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.
- Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
- Personal and professional learning and development resources including tuition reimbursement
- On-site Fitness center at our Miami campus
Company Overview