Note: The job is a remote job and is open to candidates in USA. Ericsson Inc. is seeking a strategic and results-oriented Business Development Director to lead Business & Operations Systems (BOS) business development activities across Market Area Americas. This senior-level position focuses on market development, solution and portfolio strategy, and executive-level customer relationships to accelerate revenue growth and expand market presence.
Responsibilities
- Collaborate with regional Customer Units, account teams, and BOS Client Executives to develop and implement sustainable business growth strategies
- Lead go-to-market initiatives for BSS/OSS offerings, including sales acceleration programs, thought-leadership forums, and knowledge-sharing workshops
- Monitor market dynamics, competitive positioning, and customer demand to influence portfolio relevance
- Support execution of the BOS portfolio strategy across MACS, ensuring alignment with organizational priorities, customer needs, and evolving market trends
- Work closely with MACS BOS domains (Monetization, Orchestration, Core Commerce, Data & Analytics, and Services) as well as global teams to identify and pursue growth opportunities
- Drive innovation, differentiation, and value-proposition development across BOS products and services
- Ensure sales readiness and business excellence initiatives that enhance customer satisfaction and delivery effectiveness
- Lead solution positioning, proposal development, and value-based selling for large-scale transformation opportunities
- Serve as a senior BOS representative in executive-level customer engagements and strategic discussions
- Represent the organization as a thought leader at industry events, conferences, analyst briefings, and customer forums
- Mentor and enable presales and solution teams to ensure cohesive execution of business objectives
Skills
- Bachelor's or Master's degree in Computer Science, Electrical Engineering, Data Science, or related field
- 15+ years of experience in the telecom software industry, with deep expertise in BSS/OSS
- Proven success in business development, solution leadership, and portfolio management, particularly with Tier-1 Communications Service Providers
- Strong understanding of telecom networks, IT systems, cloud-native architectures, 5G/IoT, AI/automation, Autonomous Networks, and digital transformation
- Demonstrated experience managing large-scale deals, partnerships, and presales engagements
- Exceptional communication skills with the ability to translate complex technologies into compelling business value
- Strong commercial acumen with a track record of driving revenue growth and strategic partnerships
- Executive presence with excellent negotiation and stakeholder management abilities
- Collaborative leadership approach with the ability to mobilize cross-functional, geographically distributed teams
- Passion for innovation, customer success, and long-term value creation
- Strong analytical judgment and decision-making skills, with the ability to operate effectively in complex and dynamic environments
- Prior experience with Ericsson and/or leading telecom software providers is desirable
Benefits
- Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
- Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs.
- Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
- The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay.
- When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%.
- Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits.
- Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage.
- Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
- New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually.
- Please note paid time off is pro-rated based on the employee’s start date.
- Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
- Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.
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