Note: The job is a remote job and is open to candidates in USA. GovCIO is currently hiring for a Business Analyst with a strong background in analytical and reporting requirements. This fully remote position involves gathering functional requirements from clients, translating them into technical requirements, and supporting the design and implementation of business process models.
Responsibilities
- The analyst will apply their business analysis, requirements gathering, elicitation, elaboration and refinement techniques to gather functional requirements from the client
- They will try to learn the legacy systems and interact with various stakeholders to understand the business requirements of the future system
- They will translate functional area requirements into technical requirements, and support design and implementation of Appian Business Process Model for the client
- Analyze business user needs and document them as epics and decompose epics into user stories and tasks as needed by the agile scrum teams
- Analyze information system baseline and perform gap analysis between the baseline, user operational requirements, and the operating capability of products
- Analyzes user needs to determine functional and cross-functional requirements
- Performs functional allocation to identify required tasks and their interrelationships
- Elicit and document requirements and specifications from functional users and subject matter experts
- Translates customer requirements into a best fit within the application, and supports configuration and development Appian BPM product, processes and documentation
- Develop and maintain standard systems requirement documents including but not limited to business process workflows, Functional Requirements Documents; Requirement Traceability Matrix, and use cases
- Support application configuration and security setup as needed
- Implement complex enterprise system configurations and end to end development design
- Create business process models and identify business process improvements
- Review and comment on proposed functional/capability configuration for each of the product modules
- Evaluation and feedback on system and functional design documents, test plans and scenarios, and other associated artifacts
- Define test scenarios based on requirements; create test scripts to prove each scenario through system and user acceptance testing
- Ability to meet deadlines and manage multiple, dynamic priorities
- Effective communication skills and demonstrated experience working in a team-oriented environment
- Apply HCM knowledge and industry best practices in developing the to-be business processes and procedures
Skills
- Bachelor's degree in computer science, Information Systems, or other related discipline with 5+ years (or commensurate experience)
- Functional experience of products in the landscape of BPM, Case management, process automation, workflow management
- Five (5) years' experience of which at least three (3) must be specialized. Specialized experience includes superior functional knowledge of task order requirements
- 5 – 7 years of business analysis and requirements gathering skills in all phases of Software Development Life Cycle (SDLC)
- 3+ years of functional experience in the requirements analysis, design, implementation, test and deployment of Appian or a similar product
- Experience gathering requirements for reporting and analytics
- Experience supporting visualization of reports through the business system
- Ability to communicate effectively both verbally and written with ability to tailor the communication of complex information for different audiences balancing internal and external stakeholders
- Ability to communicate in a clear and concise manner and success working in agile teams
- Great understanding of technical requirements in alignment with the business needs
- Experience in creating user stories, use case diagrams, mockups, process flow charts for gathering requirements from customers/external stakeholders
- Facilitate workshops, conduct interviews and JAD sessions for requirements gathering
- Experience using Jira and Confluence for requirements documentation
- Must be a team player and be able to adjust to a dynamic working environment that supports a government agency
- Must have strong written, verbal, and listening skills
- Must have strong analytical skills and can demonstrate strong problem-solving skills
- 2+ years of recent work experience on a software development project in a federal government setting
- Previous expertise in the role of a functional analyst for product implementation
- 3+ years of experience with Agile Framework
Company Overview