[Remote] Business Analyst (ServiceNow)

Note: The job is a remote job and is open to candidates in USA. Strategic Staffing Solutions is seeking Business Analysts to assist IT customers in understanding business requirement documents. The role involves meeting with customers, documenting their data needs, and ensuring clarity in business requirements.

Responsibilities

• Get tickets out of ServiceNow (customer will train on ServiceNow if needed)
• Meet with customers to make sure they understand requirements
• Write business requirement documents
• Data Discovery - Listen to business customers to discover data needs and capture those needs in the document
• ServiceNow is preferred
• Turn in BRDs to managers after review and input into ServiceNow
• Light product management and Business Relationship Management experience
• 100% Excellent communication is required; verbal and written
• One interview

Skills

• Get tickets out of ServiceNow (customer will train on ServiceNow if needed)
• Meet with customers to make sure they understand requirements
• Write business requirement documents
• Data Discovery - Listen to business customers to discover data needs and capture those needs in the document
• Turn in BRDs to managers after review and input into ServiceNow
• 100% Excellent communication is required; verbal and written
• One interview
• ServiceNow is preferred
• Light product management and Business Relationship Management experience

Company Overview

Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries. It was founded in 1990, and is headquartered in Detroit, Michigan, USA, with a workforce of 1001-5000 employees. Its website is http://www.strategicstaff.com.

Company H1B Sponsorship

Strategic Staffing Solutions has a track record of offering H1B sponsorships, with 51 in 2026, 94 in 2025, 81 in 2024, 90 in 2023, 53 in 2022, 53 in 2021, 57 in 2020. Please note that this does not guarantee sponsorship for this specific role.