Note: The job is a remote job and is open to candidates in USA. Harnham is a leading analytics and technology consulting organisation specializing in large-scale data, AI, and business intelligence solutions for enterprise customers. They are seeking a Business Analyst / Product Manager to lead complex healthcare payer analytics and data transformation initiatives, working closely with clients to design and deliver modern analytics and BI solutions. The role involves facilitating stakeholder engagement, defining requirements, and supporting analytics modernization efforts within a consultative, client-facing environment.
Responsibilities
- Lead discovery workshops, stakeholder interviews, requirements sessions, and solution design conversations with healthcare payer clients
- Facilitate discussions with clinical, operational, executive, provider, actuarial, quality, analytics, and technology stakeholders
- Translate complex and ambiguous business challenges into clear analytics requirements, KPI frameworks, dashboard concepts, and delivery roadmaps
- Define business logic, metric definitions, reporting requirements, user stories, acceptance criteria, and validation approaches
- Design analytics and BI solutions focused on supporting decision-making, operational performance, and measurable business outcomes
- Partner with Data Engineering, BI, QA, AI, and offshore delivery teams to convert business needs into build-ready requirements
- Support analytics modernisation initiatives involving data products, semantic layers, lakehouse environments, BI transformation, AI-enabled analytics, and data platform modernisation
- Lead dashboard reviews, KPI validation, data reconciliation, UAT activities, and stakeholder playback sessions
- Create wireframes, prototypes, dashboard concepts, KPI catalogues, and other delivery artefacts that accelerate solution design and implementation
- Act as a trusted advisor, helping clients structure and navigate complex analytics transformation programmes from discovery through delivery
Skills
- Strong healthcare payer expertise across areas such as Utilization Management (UM), Care Management (CM), Claims, Provider Analytics, Payment Integrity, Quality, Population Health, Medicare, Medicaid, Behavioural Health, or Cost of Care Analytics
- Experience delivering healthcare analytics, BI, data product, reporting transformation, dashboard modernisation, or analytics consulting initiatives
- Proven client-facing experience leading workshops, facilitating stakeholder discussions, and managing senior business relationships
- Hands-on experience defining KPIs, reporting requirements, dashboard strategies, metric logic, validation approaches, and analytics requirements
- Technical fluency across SQL, Power BI, analytics platforms, semantic layers, data products, and data validation processes
- Strong understanding of healthcare data including claims, authorisations, eligibility, member, provider, quality, and care management datasets
- Experience coordinating across business stakeholders, Data Engineering, BI, QA, AI, architecture, and offshore delivery teams
- Ability to independently create business requirements, user stories, wireframes, dashboard concepts, process flows, KPI documentation, and validation artefacts
- Comfortable operating as a player-coach who can lead client engagements while remaining hands-on throughout the analytics delivery lifecycle
- Experience within healthcare consulting firms, analytics consultancies, payer technology organisations, healthcare data platforms, or analytics product companies is highly desirable
Company Overview