Note: The job is a remote job and is open to candidates in USA. Merck is a leading pharmaceutical company committed to innovation and improving health outcomes. They are seeking an Associate Director for Development Sciences & Clinical Supply Digital Technologies Communications to drive effective communication and stakeholder engagement for digital initiatives. The role involves developing communication strategies, managing change management plans, and enhancing the adoption of digital tools across the organization.
Responsibilities
- Develop, maintain and execute integrated communication plans for DDT initiatives
- Create clear, audience-tailored messaging for leadership and end users
- Establish and maintain communication channels and cadence across DDT
- Align communications with broader DSCS and enterprise messaging
- Support the design and implementation of structured change management plans aligned with DDT governance
- Partner with program teams to Drive awareness, understanding, and adoption of digital tools and use cases
- Embed change best practices into communication approaches
- Translate complex digital concepts into clear, business-relevant messaging
- Develop leadership-ready materials (e.g., talking points, presentations, email communications)
- Create reusable templates and communication toolkits to enable scale and consistency
- Ensure content reflects DDT operating model and strategic priorities
- Manage internal communication channels (e.g., email, SharePoint, leadership forums)
- Coordinate delivery of campaigns, updates, and key milestones
- Define and track communication effectiveness (e.g., reach, engagement, adoption indicators)
- Gather stakeholder feedback and continuously improve communication approaches
- Provide insights and recommendations to leadership on communication effectiveness
Skills
- Bachelor's degree with 5-10+ years of experience within the pharmaceuticals/biotech industry
- Experience in communications, change management, or digital transformation support
- Strong written and verbal communication skills with ability to tailor messaging for different audiences
- Experience supporting enterprise tools or digital platforms (e.g., Power BI, project tools, collaboration platforms)
- Ability to manage multiple initiatives and stakeholders in a fast-paced environment
- Strong organizational and planning skills
- Experience in pharmaceutical, manufacturing, or regulated environments
- Familiarity with change management frameworks (e.g., Prosci, ADKAR)
- Experience supporting digital adoption or transformation programs
- Skilled in PowerPoint, SharePoint, and Power BI for content creation and reporting
Benefits
- Annual bonus and long-term incentive, if applicable
- Medical, dental, vision healthcare and other insurance benefits (for employee and family)
- Retirement benefits, including 401(k)
- Paid holidays, vacation, and compassionate and sick days
- Hybrid work arrangements
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