Note: The job is a remote job and is open to candidates in USA. Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Fraud Strategy and Analytics team is responsible for analyzing, developing and optimizing Affirm's online fraud decisioning strategy, collaborating with cross-functional partners to effectively prevent fraud losses. This role involves extensive data analytics to derive insights and develop fraud strategies, as well as working closely with various teams to enhance product features and execution.
Responsibilities
- Proactively explore data and identify opportunities to help accelerate product development or improve existing products in Trust and Safety, and drive the analytical work of online experiment to optimise the existing strategies to achieve better conversion rate
- Translate analysis and trends into recommendations for business logic to improve identity and fraud conversion rates or fraud rates
- Develop scalable frameworks to manage tiered cutoffs for proprietary fraud machine learning models
- Evaluate innovative data sources to solve fraud risk, and partner with the data engineering team to develop and maintain the data pipelines for our core datasets for analytical purposes
- Own end-to-end analytics workflow, including defining success and performance metrics, socialising them across the organisation, and creating actionable dashboards and reports
- Partner with Machine Learning on building fraud and identity verification strategies for new product, market, and user segments
- Partner closely with Product and Engineering to identify highest impact points in the funnel to drive user acquisition and retention
Skills
- 2-4 years work experience in customer risk management at a payments or financial company
- Fluent in SQL and Python
- A team player with ability to collaborate and influence across different teams in the organisation
- Ability to clearly communicate findings and recommendations to both technical and non-technical audiences
- Passion to understand how the product works and how to change to make it more effective
- Strong time management skills and the ability to manage multiple projects and priorities
- Able to thrive in a fast-paced environment and be responsive and available during high intensity moments
- Bachelor's or Master's degree in a quantitatively rigorous discipline like engineering, statistics, math, or economics desired
- Knowledge of the fundamentals of payment processing and an understanding of industry risk trends, including familiarity with risk strategy development
Benefits
- Monthly stipends for health, wellness and tech spending
- Benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents)
- Equity rewards offered by Affirm Holdings, Inc. (parent company)
- Affirm is proud to be a remote-first company
- The majority of our roles are remote and you can work almost anywhere within the country of employment
- Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
Company Overview
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