Note: The job is a remote job and is open to candidates in USA. Arcadia is the AI-powered energy intelligence platform for businesses, seeking an AI Operations Lead to drive their AI transformation. The role involves embedding with teams to map workflows, defining and building AI skills, and establishing a champion network to ensure lasting adoption of AI solutions.
Responsibilities
- Embed team to team. Rotate through teams across the company to map current-state workflows end to end: where time goes, where decisions stall, where handoffs between teams and functions compress or disappear. Translate that into a prioritized set of high-leverage AI opportunities for each team
- Define and build Claude skills and workflows. Design, build, and ship reusable Claude skills, agents, and automations that teams actually adopt, not demos. Redesign the workflow around the capability and outcome rather than bolting AI onto an unchanged process
- Engage and grow the champion network. Every team is expected to have an AI champion. In many cases you'll help identify who that should be, then enable them to extend, maintain, and evangelize workflows after you've moved on, so capability compounds instead of depending on you
- Codify what works. Turn every win into a reusable pattern (a shared library of skills, templates, and playbooks) so a solution built for one team becomes a starting point for the next
- Keep builds safe and compliant. Partner with the governance lanes (Security & Compliance; AI Technical Approach) so every workflow meets Arcadia's data-handling, classification, and human-in-the-loop standards by design
- Measure and report impact. Track adoption, time saved, and workflow outcomes. Make the case for scaling what works and retiring what doesn't, and feed signal back to leadership
Skills
- You bring 5–8 years spotting where workflows break down across departments, then working hand-in-hand with engineering to ship solutions: automations, AI workflows, internal tools that teams actually adopted, not just launched. Extra credit if you've done the building yourself
- Strong workflow- and process-design instincts. You can sit with a team in any function, see the real operating model underneath the org chart, and redesign it
- The interpersonal range to win trust across very different teams and cultures, and to bring a skeptic along
- A bias for reusable systems over heroics. You'd rather build the pattern once than solve the same problem ten times
- Comfort operating in ambiguity inside a fast-moving, post-acquisition organization
- Experience standing up enablement, center-of-excellence, or champion-network models
- Familiarity with AI governance concepts (data classification, human-in-the-loop, security review)
- Exposure to AI-native operating models at high-performing software organizations
- Background in R&D, product, or engineering operations
Benefits
- "Remote first" culture - work anywhere in the US as long as you have a reliable internet connection
- Flexible PTO - no accrued hours and no limit on the number of vacation days exempt employees can take each year
- 11 annual holidays
- 10 days sick leave
- Up to 3 weeks bereavement leave
- Up to 4 weeks of caregiver leave
- Military leave for eligible services or events
- 2 volunteer days off
- 2 professional development days off
- 10 weeks paid parental bonding leave for •all• parents and additional medical recovery time for eligible employees
- 75-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents
Company Overview