[Remote] AI Forward Deployed Engineer - SAP Ariba

Note: The job is a remote job and is open to candidates in USA. Zip is the AI platform for enterprise procurement, enabling companies to innovate faster through AI agents. As an AI Forward Deployed Engineer, you will work directly with strategic accounts to identify and solve complex operational problems using Zip's technology.

Responsibilities

• Embed with enterprise customers to understand their procurement and adjacent workflows at the process level: how work actually moves, where decisions break down, and where the highest-ROI problems sit
• Build and deploy AI agent solutions using Zip's AppStudio and AI infrastructure, configured to the customer's specific environment and data, not off-the-shelf
• Own the customer relationship and manage parallel workstreams across a small portfolio of accounts, keeping delivery on track and stakeholder trust high
• Surface the next problem worth solving before the customer can articulate it, with the commercial instinct to understand how that expands contract value
• Produce architecture documentation that captures what was built, why, and what it would take to generalize across other accounts
• Feed structured learnings back to product and engineering so the solutions you build make the platform more repeatable over time
• Represent Zip on-site at customer locations when required, running live testing and stakeholder sessions against real data and real workflows

Skills

• 3+ years working directly with SAP Ariba
• Direct experience building with AI: AI agents or automated workflows using Claude, N8N, Make, Zapier, or similar. You can show something you built to the team
• A track record of owning complex customer engagements independently, from scoping through delivery, with accountability for outcomes rather than just outputs
• Enough technical fluency to build integrations, read API documentation, and diagnose workflow failures without needing an engineer on call

Benefits

• 📈 Start-up equity
• 🦷 Health, vision & dental coverage
• 🍽️ Catered lunches & dinners for hybrid employees
• 🚍 Commuter benefit for hybrid employees
• 🚠 Team building events & happy hours
• 🌴 Flexible PTO
• 💻 Apple equipment plus home office budget

Company Overview

Zip is an intake and procurement orchestration platform that enables users to initiate purchase requests across the enterprise. It was founded in 2020, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is https://www.ziphq.com.

Company H1B Sponsorship

Zip has a track record of offering H1B sponsorships, with 1 in 2026, 4 in 2025, 9 in 2024, 4 in 2023, 4 in 2022. Please note that this does not guarantee sponsorship for this specific role.