Note: The job is a remote job and is open to candidates in USA. The Center for Autism and Related Disorders (CARD) is seeking a highly motivated Administrative Coordinator to join their Training Department. The role involves providing essential administrative and operational support for the onboarding and training processes of newly hired clinical staff, ensuring a smooth and efficient training experience.
Responsibilities
- Coordinate onboarding and initial training activities for newly hired clinical staff, including scheduling classes and distributing training invitations, links, materials, and required documents
- Ensure trainees receive timely communications regarding training expectations, schedules, requirements, and other messages from the Training Department
- Assist with the preparation and organization of training resources and materials
- Create, maintain, and update trainee records and rosters, ensuring accurate and completeness of trainee information and tracking of attendance, progress, and training completion
- Ensure that training documentation and records are maintained and in accordance with departmental standards and company policies
- Serve as a primary point of contact for trainees and collaborate with clinicians, trainers, and internal departments to support training processes and resolve administrative issues
- Provide timely follow-up regarding attendance concerns, incomplete requirements, or scheduling changes
- Escalate issues or barriers affecting trainee completion or participation to department leadership as appropriate
- Prepare reports and maintain documentation related to training activities while ensuring confidentiality and compliance with company standards
- Support process improvements, special projects, and other departmental initiatives as assigned
- Maintain a work schedule that primarily aligns with Pacific Time (PT) business hours to effectively support training operations across the organization
- Ability to maintain confidentiality and compliance with HIPAA and privacy rules at all times
- Other duties as assigned
Skills
- High School diploma or equivalent required
- Experience working in an office environment
- Proficient in Microsoft Office Suite, as well as TEAMS and virtual meeting platforms
- Strong communication skills, both verbally and written
- Good decision-making skills and problem-solving ability
- Customer-service oriented
- Demonstrates empathy and compassion with the ability to maintain strict confidentiality
- Ability to work independently to solve problems, as well as work collaboratively with others while maintaining a positive and solution focused attitude
- Demonstrates excellent organization and time management skills, and exceptional attention to detail
- Ability to manage multiple priorities and meet deadlines in a fast-paced, changing environment
- Experience working in administration or scheduling, the healthcare industry or ABA preferred
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