Note: The job is a remote job and is open to candidates in USA. Trimco Group is a global leader in innovative label, packaging, and brand experience solutions. They are seeking a motivated and results-driven Account Manager to support and grow their customer base in the Southeast region within the retail packaging industry, focusing on account growth and client partnerships.
Responsibilities
- Serve as the primary contact for strategic accounts, building trusted, value-driven relationships
- Identify and develop growth opportunities through proactive product and solution recommendations
- Lead quarterly business reviews, performance recaps, and strategic planning sessions alongside sales leads
- Collaborate with Sales Leads on annual forecasting, revenue tracking, and account performance reporting with accuracy and urgency
- Maintain strong follow-up discipline to ensure all customer actions, deliverables, and decisions move forward on schedule
- Work closely with product development, sourcing, production, and global teams to ensure seamless execution
- Translate customer requests into structured internal direction, including specifications, timelines, and cost expectations
- Act as the coordination hub across teams, ensuring clarity, accountability, and timely communication
- Respond quickly and professionally to customer requests, providing clear, concise updates
- Anticipate challenges and escalate with solutions in a calm, organized manner
- Maintain detailed records, meeting notes, and action trackers — ensuring nothing falls through the cracks
Skills
- 5+ years of account management, client services, or experience in packaging, trims, apparel supply chain, or related industries
- Extremely organized with exceptional follow-up and tracking discipline- nothing gets missed
- Strong project management skills with a proven record of meeting deadlines and delivering measurable results
- Self-starter with a “no job is too small” mindset, willing to roll up sleeves to support the business at any level
- Detail-oriented and process-driven, with the ability to manage multiple priorities simultaneously
- Excellent written and verbal communication skills, with the ability to present confidently to both internal and customer executive teams
- Comfortable working across time zones and cultures, with professionalism and a strong sense of urgency
- Experienced in preparing and presenting business reviews, sales reports, and strategic updates to customers
- Ability to travel throughout the Southeast region
- Experience with sustainable packaging solutions and retailer compliance programs
- Knowledge of materials such as paperboard, corrugate, labels, flexible packaging, or branded accessories
Benefits
- Health, Dental, and Vision Insurance
- Flexible Spending Accounts
- 401K Plan
- Hybrid Schedule
- Paid Holidays
- Life Insurance
- Long0Term Disability
- Short-Term Disability
- Employee Assistance Program
Company Overview