Note: The job is a remote job and is open to candidates in USA. CAMP Systems International, Inc. is a leader in aircraft compliance and health management serving the global business aviation industry. The Account Manager will be responsible for managing existing accounts, delivering on revenue targets, and fostering relationships to drive customer success and expansion of Avinode Group’s products.
Responsibilities
- Develop an understanding of your customers’ business drivers and challenges
- Establish a strategic advisor relationship with your customers within various departments to communicate and deliver value
- Proactive in offering of strategic insights and solutions to solve the customers challenges within the Charter Sales offering
- Identify opportunities or further scope out the opportunities uncovered by CSMs to expand the scope of all Avinode Group’s products for your accounts
- Communicate and share customer needs and pain points internally with Product to solve issues and influence future product roadmap enhancements
- Stay up to date on industry trends by attending events, trade shows, and conferences
- Consistently log your activities & tasks and keep track of sales opportunities in Avinode Group’s CRM system (Salesforce)
Skills
- 3+ years relevant experience as a seasoned sales and customer success professional in SaaS B2B sales and customer success
- Understanding of the complexity of the charter sales operations of an operator or broker and knowledgeable of FAR part 91 and 135 regulations
- Knowledgeable about all Charter Sales products and keep up to date on product enhancements
- Bachelor's degree or experience commensurate with job expectations for this position
- Demonstrate proficiency with CRM platforms, AI-powered productivity tools, and other business applications to effectively manage and improve day-to-day efficiency
- Ability to build strong relationships by talking to people in person or over the phone
- Proven track record in developing and executing strategic account plans, negotiating contracts, and identifying expansion opportunities
- Confident without being arrogant, hardworking while still knowing how to have fun and passionate about delivering today while building tomorrow
- Embracing a dynamic environment and industry where the only constant is change
- Highly motivated, entrepreneurial, energetic, and willing to thrive in a high performing organization
- Excellent problem solving and negotiating skills
- Analytical and critical thinker – using both data, member and team input as the basis of recommendations and assessments
- Constantly looking to improve both yourself and the business, curious, eager to experiment and try new approaches and tools
- Effective communicator with strong influencing skills – able to build consensus, ‘bring people with you' and master change management
- Able to travel 30% of the time domestically and internationally
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