Note: The job is a remote job and is open to candidates in USA. PACE Supply Corp. is seeking a driven, self-motivated sales professional to join their North Bay Plumbing Sales team as an Account Manager. This role focuses on driving profitable sales growth through strategic account management and developing strong customer relationships within an assigned territory.
Responsibilities
- Develop and maintain strong relationships with contractors, business owners, estimators, purchasing agents, and field personnel
- Grow sales, gross profit, and market share within assigned accounts and territory
- Identify and pursue new business opportunities through prospecting and cold calling
- Increase customer penetration across all PACE Supply divisions and product categories
- Conduct strategic sales calls focused on customer needs, operational challenges, and business opportunities
- Educate customers on products, pricing, market conditions, and available solutions
- Partner with vendors and internal teams to deliver value-added support and solutions
- Serve as the primary point of contact for assigned accounts
- Build long-term customer loyalty through responsiveness, consistency, and follow-through
- Follow up on quotes, bids, and opportunities with urgency and professionalism
- Coordinate internally to resolve customer concerns and service issues
- Monitor competitive activity, account risk, and retention opportunities
- Effectively manage territory planning, scheduling, and sales activity
- Maintain accurate customer notes, pipeline visibility, and account updates
- Support pricing matrix and communicate pricing updates appropriately
- Coordinate with purchasing and operations teams regarding inventory and fulfillment challenges
- Complete sales call log report and communication updates in a timely manner
- Develop strong product, industry, and market knowledge
- Stay informed on competitive activity, pricing pressures, and industry trends
- Continuously improve sales effectiveness, communication, and customer engagement skills
- Contribute market feedback and growth opportunities to leadership
Skills
- High school diploma or equivalent
- 1+ year of sales, distribution, construction, or related industry experience
- Strong communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office and basic computer systems
- Valid driver's license with ability to travel throughout assigned territory
- 3+ years of plumbing, HVAC, or wholesale distribution sales experience
- Experience working with contractors and trade professionals
- Product and application knowledge within the plumbing or mechanical industry
- Proven success in account growth and business development
- CRM and sales reporting experience
- Understanding of pricing strategy and market competitiveness
Benefits
- Medical, dental, and vision care that is available to you within the first 30 days!
- Life insurance
- Sick days
- Holidays
- Vacation
- Two retirement programs of 401(k) and ESOP
Company Overview