[Remote] Account Executive, Enterprise

Note: The job is a remote job and is open to candidates in USA. Docusign is a leading company in e-signature and contract lifecycle management solutions, serving over 1.5 million customers globally. The Enterprise Federal Account Executive will focus on developing new business and expanding current customer relationships within federal agencies, driving revenue growth and ensuring customer satisfaction.

Responsibilities

• Develop and maintain strong relationships with SES-level leadership, Project Directors, and IT Procurement heads across the Commonwealth
• Work with agencies to map Docusign solutions to the APS
• Lead renewal negotiations and identify expansion opportunities within whitespace areas of existing and new Agencies to drive revenue
• Act as a subject matter expert on how Docusign meets the Information Security Manual (ISM) requirements and IRAP assessments to provide peace of mind for sensitive data handling
• Create multi-year account plans that align with the Digital Transformation Agency (DTA) guidelines and individual agency roadmaps
• Lead regular reviews to demonstrate ROI, platform health, and how Docusign is helping the agency meet its KPIs
• Forecast sales activity and revenue achievements accurately through proper use of sales tools
• Partner engagement will be critical to the success of this role, work with the internal partner team to identify and forecast opportunities

Skills

• 5+ years experience in Account Management or Customer Success within the Australian SaaS market, specifically managing Federal Government (APS) or State Government accounts
• Deep understanding of the Commonwealth Procurement Rules (CPRs), the Digital Marketplace (BuyICT), and Whole-of-Government (WoG) sourcing arrangements
• Solid understanding of cloud-based digital identity (e.g., integration with myGovID) and the Australian legal framework for electronic signatures (Electronic Transactions Act 1999)
• Exceptional ability to navigate the nuances of public sector communication, including drafting briefing notes and presenting to government steering committees
• Ability to use data-driven insights to identify churn risks and demonstrate the value of the Docusign IAM platform

Company Overview

Docusign provides a software to prepare, send, sign, store, and manage documents through electronic signature and workflow tools. It was founded in 2003, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.docusign.com.

Company H1B Sponsorship

Docusign has a track record of offering H1B sponsorships, with 163 in 2026, 361 in 2025, 337 in 2024, 236 in 2023, 249 in 2022, 236 in 2021, 115 in 2020. Please note that this does not guarantee sponsorship for this specific role.