Note: The job is a remote job and is open to candidates in USA. CG Life is a company specializing in the pharmaceutical sector, seeking an Account Director to serve as a strategic client partner. The role involves managing client relationships, driving account growth, overseeing project execution, and leading teams to deliver effective marketing solutions.
Responsibilities
- Builds and maintains strong business relationships by establishing trust and credibility at all levels in the client's organization, including senior management
- Establishes regular communication with clients to ensure their satisfaction and facilitate our long-term profitability and growth
- Persuades clients as a strategic partner with a perspective they can trust
- Guides client planning and forward-thinking via established industry knowledge to support the agency's recommendations
- Drives the growth of client accounts by identifying challenges and pursuing upsell opportunities
- Collaborates with key leaders to present effective solutions that engage clients and generate excitement for additional projects
- Supports new business efforts by actively participating in strategy sessions, attending pitches, and delivering presentations when appropriate
- Ensures the accurate management of the account financials, including managing reporting
- Leads and reports on monthly and quarterly forecast updates for the assigned client account(s)
- Displays personal ownership and responsibility for the client account by handling all elements from the briefing to the scope execution
- Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget
- Directs, coaches, and motivates the client services team to effectively deliver for our clients
- Acts as the client’s champion internally and brings their point of view to our work
- Expert on the client account, target audiences, and competitive landscape to contribute toward business solutions for their business, ensuring our solutions align with their goals
- Successfully serves as a point of authority and/or source of advice for assigned client(s)
- Responsible for brand planning, strategic and tactical deliverables, and contributing to budget planning
- Demonstrates influence and diplomacy in written and verbal presentations
- Builds strong relationships with all functional team leads, ensuring the client’s objectives are consistently met
- Exhibits effective working relationships across CGL capabilities to drive complex projects from both a strategic and business relationship perspective
- In-depth understanding of omnichannel marketing concepts and campaigns, including best practices across digital channels, data management, analytics, and related technologies
- Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget
- Expert on the client’s business, customers, and competitive environment
- Leads meetings and contributes strategically not only in tactics but also in positioning and planning
- Understands client performance metrics and takes initiative to align their personal goals by analyzing progress, providing constructive feedback, and implementing tailored strategies for success
- Effectively manages, guides, and coaches direct reports by staying involved in their development and providing valuable feedback, guidance, and encouragement
- Takes an active role in mentoring junior team members and alerts them to opportunities for mentorship across CGL to achieve career goals
- Models strong leadership and team management skills
Skills
- 10+ years of pharmaceutical agency experience
- Experience working on a DAOR pharmaceutical brand
- Bachelor's degree in marketing, communications, or a related field
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Client-facing presence and interaction with C-Suite level must be demonstrated
- Flexible and agile, with the ability to quickly change course when the need arises
- Strong analytical and strategic-thinking abilities to carefully manage details while juggling multiple projects
- Ability to put together professional-looking documents and presentations
- Strong presentation/public speaking skills
- Ability to focus and work under pressure during tight deadlines with humor, tact, and professionalism
- Willingness and ability to travel frequently (1-2 times per month)
- Candidates in the Eastern Time Zone are preferred
Benefits
- Medical, Dental & Vision Insurance. We cover a generous portion of employee contributions
- 401K plan. We invest in present and future you, which is why we offer a generous match and immediate vesting on our plan
- Parental Leave. Generous paid time off for parents to bond with their newest addition
- Professional Development. Each employee has an annual budget to allocate to professional development opportunities. Employees are encouraged to take a workshop, attend a webinar, join associations, and do anything else that will help them grow in their careers.
- Flexible time off
- Life insurance
- LTD
- A robust employee assistance program
- A discretionary bonus program, subject to the rules governing the plan
- 401K retirement with a generous company match and immediate vesting
Company Overview