Concentric Power Services is a national industrial power services organization focused on delivering forklift and critical power solutions. The Regional Business Development Specialist drives profitable account growth and new business acquisitions while collaborating with the sales team to enhance customer relationships and ensure satisfaction.
Responsibilities
- Travel regularly within the assigned territory (WA) to engage with new customer leads and current slow-sales dealers
- Reliable attendance and punctuality
- Identify, qualify, pursue, and land new Traditional Independent Licensed Dealer (ILD) and Non-Mandated National Account Customers (NAC) for the Distributor
- Arrange for the Outside Sales staff to setup new customers with racks, batteries, point of purchase, and testers, ensure they are on route, have proper documentation, and have answered all their questions related to our program, our product, and the services we provide
- Educate dealers on all relevant programs, products, development opportunities, and available training Interstate provides
- Develop your assigned customer list of 100 +/- identified growth dealers and any other metrics assigned by IBSA
- Maintain relationships with new and existing dealers through in-person meetings, site visits, and networking events including trade shows
- Execute business reviews on growth dealers as required, including current performance, opportunities identified, and recommended plans to capitalize on opportunities
- Assist with any additional dealer visits beyond growth dealers as needed
- Daily prospecting, pipeline development, documenting activity, and closing/winning business
- Communicate pricing actions to operation dealers (Review monthly Gross Profit report and react when required)
- Assist with Accounts Receivable collection calls/customer visits if needed
- Visit NAC dealer locations within the market based on the needs of the company and as instructed by IBSA
- Meet or exceed established IBSA targets, including new unit sales production, growth dealer goals, and average price per unit sold
- Respond to and manage dealer issues and complaints
- Collaborate with internal teams, including Interstate corporate Sales Leaders, as well as Office and Warehouse Team Members, to ensure customer satisfaction, performance, and efficiency
- Sustain positive and supportive customer relationships
- Present a professional image at all times
- Other duties as assigned by supervisor
Skills
- High School or GED Diploma required
- Must be able to read, write and compute basic math
- Must pass a background check and drug screen, and have a current, valid state driver's license
- Demonstrated ability to lead and develop sales
- Learn and represent the full breath of IBSA products and related competitive options
- Possess strong communication, problem solving, and analytical skills
- Ability to organize work and work independently, with limited supervision
- Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices
- Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs
- Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction
- Ability to work collaboratively with other departments toward the greater good of the organization
- Possess the ability to adapt to a fast-changing environment
- Must have attention to detail, with an eye for accuracy
- Skilled in negotiation
- Ability to travel daily and may include overnight out-of-town travel
- Bachelor's degree preferred
- 1 – 2 years of Business-to-Business sales experience preferred
- Proven experience in outside sales, business development, or field-based account management is a plus
Benefits
- Competitive pay – Plus incentive opportunities and overtime potential for our hourly employees!
- Three medical plan options with employer premium contribution that start on day one.
- Employee paid dental and vision insurance that starts on day one.
- Health Savings Account (HSA) with company contribution on eligible High Deductible Health Plans (HDHP).
- Medical and dependent care Flexible Spending Accounts (FSA) available.
- Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one.
- Company 401K plan with 100% match on the first 4% of employee contributions.
- 8 paid holidays.
- Full-time Employees receive a total of 128 Hours of Paid Time Off (PTO) Annually.
- We offer employee paid accident, critical illness, and hospital indemnity insurance.
- We offer employee paid legal plans, identity protection, pet insurance, and home & auto discounts.
- Training and mentoring – Learn from our experts in the industry.
- Advancement opportunities.
Company Overview
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