Posted Jul 14, 2026

Project Operations – Product Specialist

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Job Description: • Act as a project management enablement resource across the entire CTI organization. • Enable CTI teams to effectively project manage their own initiatives and processes. • Provide hands on project management coaching and support. • Support medium to large, cross functional initiatives. • Promote consistent use of project management standards, templates, and delivery practices across CTI. • Support project close out activities, including documentation and lessons learned. • Provide delivery and coordination support for Product & Pricing related Salesforce work. Requirements: • Bachelor’s degree preferably in Business, Information Systems, Computer Science, or a related field. • Five or more years of relevant experience in project management, delivery enablement, business operations, or enterprise systems support. • Demonstrated experience supporting the planning, coordination, and delivery of complex initiatives. • Proven ability to enable and coach teams on effective project management practices, standards, and ways of working. • Experience working effectively with multiple teams and stakeholders. • Strong facilitation skills. • Strong problem solving, organizational, written, verbal, and interpersonal communication skills. • Hands on experience with modern project management tools such as Wrike, JIRA, or similar platforms. • Familiarity with Salesforce based commercial environments preferred. Benefits: • 24/7 Client Support • Professional development opportunities • Inclusive environment